freiberufler UX-Designer / Digital-Strategy with 15+ years experience / Workshop + Design Thinking Expert auf freelance.de

UX-Designer / Digital-Strategy with 15+ years experience / Workshop + Design Thinking Expert

offline
  • auf Anfrage
  • Dänemark
  • auf Anfrage
  • de  |  en  |  da
  • 27.01.2023

Kurzvorstellung

Working at both startups but also big corporations and as entrepreneur, she has a great understanding of solving business challenges with design-led methods, leading teams and managing stakeholders at all levels, designing and facilitating workshops.

Qualifikationen

  • Design Thinking
  • Informationsdesign
  • Interactive design
  • Produktdesign
  • sprint
  • User Experience (UX)
  • Workshop - Kundenorientierung

Projekt‐ & Berufserfahrung

Lead UX-Designer / interim
Kundenname anonymisiert, Copenhagen
10/2022 – 12/2022 (3 Monate)
Dienstleistungsbranche
Tätigkeitszeitraum

10/2022 – 12/2022

Tätigkeitsbeschreibung

Work closely with the founders
Define a Saas-product strategy
Conduct user research / user interviews /user tests
Build prototypes in Figma
Create wireframes and concepts
Close collaboration with the product owners and development team
Solve concrete product challenges using Design Thinking

Eingesetzte Qualifikationen

User Experience (UX), Workshop - Kundenorientierung

Lead Digital Strategist / Experience Designer
undisclosed / automotive industry, Stuttgart / remote
10/2022 – offen (1 Jahr, 9 Monate)
Automobilindustrie
Tätigkeitszeitraum

10/2022 – offen

Tätigkeitsbeschreibung

Relaunch of a global automotive website
Define the overall strategy
User-Centered Product Design & Process
Co-Creation Workshops
Design Thinking
UX Design
Concept 
Prototyping

Eingesetzte Qualifikationen

User Experience (UX)

Strategic Designer / Digital Strategist / Workshop Designer & Facilitator
Kundenname anonymisiert, Copenhagen / Hamburg
2/2022 – 5/2022 (4 Monate)
Konsumgüterindustrie
Tätigkeitszeitraum

2/2022 – 5/2022

Tätigkeitsbeschreibung

Product Discovery Unbranded Platform:
Goal -> to create a concept for a new Unbranded Platform which would help customers transition from classic cigarettes to New-Category products (vapes, e-cigarettes, oral products).
Process ->
1. Stakeholder Interviews inside the company
2. User Interviews with customers within the target group to get valuable insights about how to help them change their smoking habits.
3. Co-Creation Workshops with a cross-functional client team: Definition of the main challenges with so-called How-Might-We (HMW) questions and ideation of solutions. The team came to Copenhagen to work on their ideas for a whole day and build a first prototype. They ran user tests with real customers to get a better understanding for their customers and gain valuable feedback about their ideas.
4. Prototyping & Testing (several iterations): user interviews and user tests, insight creation & iteration workshops to adapt the concept and the prototype.
Outcome -> A user-validated concept for the new Unbranded Platform that could then be implemented

Eingesetzte Qualifikationen

Design Thinking, Kundenberatung, User Experience (UX), Workshop - Kundenorientierung

Strategic Experience Designer / Digital Strategist
XING SE, Copenhagen / Hamburg
7/2021 – 2/2022 (8 Monate)
Dienstleistungsbranche
Tätigkeitszeitraum

7/2021 – 2/2022

Tätigkeitsbeschreibung

XING Experience Vision:
Goal -> Create an Experience Vision to educate and align everyone from the CEO down to every individual employee on what experience XING wants to provide their customers within 5-7 years in order to:
• Embrace a more customer-centric language across all teams
• Talk more about user needs than features
• Plan & strategize decision better
Process -> Stakeholder Interviews to understand the individual interpretations of the XING company strategy across the leadership team.
A company-wide Hackathon to get the buy-in from the whole company. Identification of common themes and opportunities for future user experiences while also working with Future Trends and Insights.
Creation of a set of "Users from the Future" (personas). Using these personas and important strategic topics, several co-creation workshops were facilitatated where everyone who wanted to participate could be part of. This resulted in the creation of the chapters (=scenarios) for a set of Experience Stories along the (professional) life cycle of a XING customer.

To make the Experience Vision narrative tangible and usable for everyone, immersive audiofiles were recorded in collaboration with XING employees who lend the personas their voices.
To make the Vision usable in everyday work, a “Vision Box” with Future Trends Cards (describing the used trends), Experience Meaning cards (the meaningful experiences XING wants to create for their users) and a whole workshop concept with a Miro Board, was created. The workshop concept was co-created with XING employees to make sure it would be beneficial for the work of different teams (e.g. marketing, sales, product etc.).

Outcome:
• Initiated a cultural change towards more long-term thinking across the whole company
• Created tangible artefacts to explore and experience the Experience Vision
• Co-Created Workshop Concepts and a Vision Toolbox to use for everyone's daily work
• Started a shift from classic number-driven KPIs to measuring customer-value and impact

Eingesetzte Qualifikationen

Kundenberatung, Produktdesign, Trend- & Zukunftsforschung, Unternehmensstrategie, Workshop - Kundenorientierung

Zertifikate

HUMAN CENTRIC INNOVATION / Hyper Island
2022
Leading Teams / Hyper Island
2021
Futures Design / Manyone, bespoke
2020
Process Design & Facilitation / Hyper Island
2019
Design Thinking / IDEO
2019

Weitere Kenntnisse

• Design Thinking
• Design Sprints
• Workshop Design & Facilitation
• User Experience Design / UX Design
• User Research / UX Research
• User Tests & User Interviews
• Prototyping
• Information Architecture
• Digital Strategy
• Innovation Design
• Wireframing / Wireframes

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
  • Dänisch (Gut)
Reisebereitschaft
auf Anfrage
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
261
Berufserfahrung
22 Jahre und 8 Monate (seit 10/2001)

Kontaktdaten

Nur registrierte PREMIUM-Mitglieder von freelance.de können Kontaktdaten einsehen.

Jetzt Mitglied werden