Product manager Product Owner Strategy Consultant

11/2022 – 2/2023

Researched user behavior, tested hypotheses, and led strategic product map discussions across multi-functional teams in Series A B2B Fintech start-up
Established growth framework and processes in Series A B2B Fintech start-up.
Validated a new business model for an e-mobility scale-up, coming up with success metrics and initiatives to deliver value to end users
Built delivery cycles and workflows based on the customer journey for an e-mobility scale-up
Partnered with a tech team to build product experiences that drive growth across user journeys.

Product Owner

8/2021 – 9/2022

Collaborated with other senior management to define global and local strategic priorities and OKRs in the context of the company strategy
Mapped, challenged, and optimized customer-centric operational processes and procedures in the company (focus on Sales and Customer service functions)
Ensured correct execution of business processes and streamlined them when needed to support the company's growth and expansion
Established operational metrics to evaluate the company’s effectiveness and efficiency
Built and expanded multinational operations teams in 4 countries (from 18 to 25+ FTEs)
Initiated and owned cross-functional complex projects: i.e. operational team reorganization, UX research project, Salesforce tool usage improvement, BI infrastructure redesign, etc.

Marktforschung / -analyse, Projektleitung / Teamleitung, Unternehmensstrategie, User Experience (UX)