Account manager

12/2018 – 12/2021

- Developing relationships with existing customers and prospecting for new business partners.
- Collaborating with partner offices, affiliated offices, and partners.
- Organizing property viewing and presentations.
- Preparing contracts. Facilitating and managing the signing process between owners and buyers.
- Leading meetings with prospective and existing clients.
- Providing consultation to investors and families on real estate market trends to support them in obtaining the best alternative for their needs.

CRM (Customer Relationship Management), Immobilien (allg.)

12/2016 – 12/2018

- Establishing relationships with new customers and maintaining good relationships with existing customers.
- Identifying and responding to client needs.
- Providing product presentations and presenting software solutions to potential clients.
- Preparing proposals for products and services.
- Maintaining good communication with clients and exploring cross-selling and upselling opportunities.
Drafting contracts for new clients.

Business-to-business (B2B), CRM (Customer Relationship Management)

6/2016 – 10/2017

- Short-term agreement for supporting the launch of the new business, and training new employees and managers.
- Organizing daily activities, procurement, and inventory management.
- Managing and communicating with franchise providers.
- Interviewing and selecting new employees.

Ablauforganisation