freiberufler Agile Transformation Lead / Agile Project Manager / Agile Coach auf freelance.de

Agile Transformation Lead / Agile Project Manager / Agile Coach

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  • 40235 Düsseldorf
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  • 04.05.2023

Kurzvorstellung

As agile lead l guide the transition into an agile operating model by analysing status-quo, defining KVM for the agile roadmap that best empowers cross-functional teams to work collaboratively and deliver value efficiently.

Qualifikationen

  • Agile Entwicklung
  • Design Thinking
  • ITIL
  • Jira
  • PRINCE2
  • Programm Management
  • Projektleitung / Teamleitung (IT)
  • Prozessoptimierung
  • Schulung / Coaching (allg.)
  • SCRUM

Projekt‐ & Berufserfahrung

Agile Lead Development Teams (Festanstellung)
Hospitality Digital (Metro AG), Düsseldorf
2/2019 – 1/2023 (4 Jahre)
IT & Entwicklung
Tätigkeitszeitraum

2/2019 – 1/2023

Tätigkeitsbeschreibung

Standardising processes with agile principles and software development best practices for 10 scrum teams
▪ defining company DoD/DoR and empowering development teams to deliver sprint increments selfmanaging and efficiently
▪ setting and aligning development’s OKR within IT-platform and guiding development teams towards
targets’ achievement
o Responsible for driving the transformation roadmap to scale agility across the organisation
▪ defining and implementing agile scaled development framework for the whole company as per
SAFe (15 scrum teams and 20 departments)
▪ analysing status-quo, preparing a blueprint on how agile principles can be applied to an appropriate
operating model
▪ coaching development teams and stakeholders on agile practices and company way-of-working
▪ aligning with stakeholders and C-level on the rollout approach and timeline
▪ piloting new agile operating model as per agreed scope and defined areas
▪ steering the rollout of multiple initiatives and applying I&A to continuosly improve and scale the agile
framework
o Accountable for building agile capabilities and steering vendors through agile contracts
▪ hiring and up-skilling agile talents
▪ line manager of agile leads (scrum masters and agille delivery leads, 8 direct reports)
▪ contract and vendor management (> 3 million-yearly budget)
Achievements:
o lmplemented HD scaled agile framework (based on SAFe) achieving a common platform, where digital
solutions were designed/developed and finally released at a scaled program level
▪ coached stakeholders and main contributors (more than 40 colleagues) within the scaled framework
▪ guided development teams at applying agile and engineering best practices through I&A
▪ demand priotization cycles were introduced achieving commitment between business and technical
stakeholders on the company targets
o Streamlined the delivery cycle for the whole company optimazing collaboration and efficiency in delivering
digital solutions
▪ IT development’s KPI were achieved at success: velocity gap was reduced by 20% and
development efficiency increased by 15% (yielding a cost saving of 250k quarterly)
▪ SonarQube was introduced to support automated code scans and better planning of tech-debt
removal: unit test coverage increased from 10% to 60% and code security and maintainability’s
rates achieved and maintained SonarQube’s top scores (A-B)
o Vendors’ KPI were introduced towards better quality assurance
▪ test driven development (TDD) applied as pilot for the scrum teams, test automation (feature test)
increased by 25% and target average bug ratio (15%) was achieved for all scrum teams
▪ optimization of product’s budget and team’s performance by turning long-term fixed price container
contracts into quarterly based SoWs with stable scrum-teams and agreed-to development metrics

Eingesetzte Qualifikationen

Agile Entwicklung, Kontinuierliche Integration (CI), Prozesscoaching, Prozessoptimierung, Salesforce, Unternehmer-Coaching

Manager Program Management
La Roche-Posay, Köln
5/2018 – 10/2018 (6 Monate)
Pharmaindustrie
Tätigkeitszeitraum

5/2018 – 10/2018

Tätigkeitsbeschreibung

Responsibilities:
o Leading global cross-functional teams in India and Germany (project size 10-25 employees) for large digital projects in the pharma industry.
o Responsible for the project plan and project execution of multiple projects from kick-off until go-live (average project budget 400K EUR)
o Accountable for the project estimation process i.e. defining scope and preparing statements of work including deliverables, milestones, project staffing and budget monitoring
o Steering project communication during project execution: resource planning, risk register and financial forecast
o Stakeholders management through the project phases
Achievements:
o Achievement of target sales
▪ all new target projects were sold (total value: 500K EUR in a period of 4 months)
▪ rollout project: sales target was exceeded by more than 30%
o New project acquisitions and sucessful coutries roll-out for a multinational dermacare brand
▪ new post-golive assignments were acquired (e.g. hypercare and support projects) and delivered with a margin increase of 5%.
▪ end-to-end project management (exploration, design, implementation and testing) for the delivery of a mobile solution based on Adobe AEM and its rollout in 6 countries (UK, Sweden, Germany, Poland, Dubai, Thailand). Rollouts were delivered on scope, budget and timeline

Eingesetzte Qualifikationen

Digitalisierung, Programm Management, Projektmanagement (IT)

CRM Manager Digitalization (Freelancer)
Shanghai Sunrise, Shanghai
6/2016 – 3/2018 (1 Jahr, 10 Monate)
Gemeinnützige Organisation
Tätigkeitszeitraum

6/2016 – 3/2018

Tätigkeitsbeschreibung

Responsibilities:
o Leading the digitalisation of processes for the entire organisation
o Defining and establishing project management procedures as well as agile delivery cycles
o Guiding project teams and vendors through IT-PM cycle i.e. requirement analysis, design, customization,
testing, training and final go-live
o Steering communication with executive board, internal teams and vendors
o Managing UAT and data Import
o Training teams in agile practices
o Leading sales pitch process for new CRM System, creating the RfP, establishing vendor selection criteria,
managing vendors’ proposals and final contract negotiation
o Responsible for designing Shanghai Sunrise CRM processes, the implemenation and customization of a
CRM/Event (cloud system) as well as its integration with PSP such as Wechat
Achievements:
Successful implementation, customization and integration of CRM system as per target MVP’ features, budget and
timeline. Thanks to the new CRM system Shanghai Sunrise automated its charity processes such as, sponsor
management, sponsorship renewal as well as charity events. The new system also facilitated planing and
launching e-campaigns. The new end-user app enabled also the sponsors to pay, manage donations, renew
sponsorships and register for charity events online.

Eingesetzte Qualifikationen

CRM Beratung (allg.), Digitale Transformation, Schulung / Training (IT), Technische Projektleitung / Teamleitung, Training - Coaching-Kompetenzen

Sr. Project Manager (Festanstellung)
BMW, VW, Ford, Beijing
6/2013 – 2/2016 (2 Jahre, 9 Monate)
Automobilindustrie
Tätigkeitszeitraum

6/2013 – 2/2016

Tätigkeitsbeschreibung

Responsibilities:
o Accountable for project’s P&L and conducting end-to-end project management: proof of concept, requirement
analysis, resource management, risk monitoring as well defining SLA
o Product owner/BA in charge of the product roadmap, features definition and facilitation of refinement sessions
o Quality assurance team manager: being accountable for defining and implementing testing processes
o Leading cross-functional teams (design, test and development teams) for medium and large international
projects (average project size 20 resources/five virtual teams) in Europe and China
o Responsible for establishing hybrid PM procedures enabling to provide waterfall-based RFPs and at the same
time delivering MVPs in agile cycles
o Acting as KAM in charge of tender creation, contract negotiations and stakeholders’ managment
Achievements:
o Car configurator project management for a German premium car manufacturer
▪ leading PM team during testing and go-live of the car configurator for BMW in China
▪ defining and establishing after-go live support processes
o Microsoft dynamics implementation for multinational Japanese company
▪ full implementation of a data load platform and MSD CRM online with customized lead validation, qualification and email campaigns within only a three-week timeline (project team size 10 people/four virtual teams in China and Germany)
o Development of own car-dealer apps for American/German premium car manufacturer in APAC
▪ successful roll-out of car-dealer sales and service app (at iOS, android and windows platform) for all Ford-Lincoln dealers in China (more than 30 dealers implemented app)
▪ As scrum product owner led the product roadmapt, stakeholder demand management and the customization and localization of car-dealer apps in APAC countries including India, Indonesia, Malaysia and Vietnam

Eingesetzte Qualifikationen

Kanban (Softwareentwicklung), Lastenheft / Pflichtenheft / Anforderungsspezifikation, Produktmanagement, Projektleitung / Teamleitung (IT), SCRUM

CRM Consultant (Festanstellung)
Media-Saturn IT Services, Ingoldstadt
10/2009 – 2/2013 (3 Jahre, 5 Monate)
IT & Entwicklung
Tätigkeitszeitraum

10/2009 – 2/2013

Tätigkeitsbeschreibung

Responsibilities:
o IT-Product manager of CRM applications (Siebel UCM and SAP Fuzzy Post/Double) Europe wide: responsible for
IT consultancy of CRM business partners, the implementation and customizaton of all CRM systems, coordination
of IT and business-teams and release management
o Omnichannel CRM Project Manager: functional management of internal teams (average core team 10 members)
and vendors (with a budget resposibility of more than 1 million € yearly). Accountable for leading the end-to-end
technical implementation of CRM strategy (financial valuation, requirement analysis, ressources management,
testing and go live)
Achievements:
o Final productive rollout of all CRM systems: Siebel UCM as Media-Saturn customer data hub (Terradata) and its
integration with SAP fuzzy and all sales channels in Europe.
o Defining and implementing a multi-channel customer master data strategy for email campaigns and Media-Saturn
loyalty programme (Media Markt Club/Saturn Card)

Eingesetzte Qualifikationen

Agile Entwicklung, CRM Beratung (allg.), CRM (Customer Relationship Management), Oracle Siebel, Projektleitung / Teamleitung (IT), Projektmanagement (IT)

Zertifikate

ICAgile ATF Certification
2023
Professional Scrum Agile Leadership
2023
Harvard Online Business School Design Thinking
2022
SAFe Agile Software Engineer
2022
Scrum Professional Product Owner
2019
UX Design
2018
HSK 5 (chinesische Sprache)
2017
HSK 4 (chinesische Sprache)
2015
HSK 3 (chinesische Sprache)
2014
ITIL
2012
Projekt Management (GPM/IPMA)
2012

Ausbildung

Hauptstudium der Betriebwirtschaftslehre
Dipl-Kauffrau (Master of Science)
2003
Leipzig
Hauptstudium der Betriebwirtschaftslehre
Abschluss im International Business
1999
Medellín, Kolumbien

Weitere Kenntnisse

Agiles Projektmanagement, Agile Transformation, Agile Coach, Agile Team Lead, Prozessoptimierung

Persönliche Daten

Sprache
  • Spanisch (Muttersprache)
  • Deutsch (Fließend)
  • Englisch (Fließend)
  • Chinesisch (Gut)
Reisebereitschaft
auf Anfrage
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Home-Office
bevorzugt
Profilaufrufe
244
Alter
46
Berufserfahrung
19 Jahre und 6 Monate (seit 10/2004)
Projektleitung
10 Jahre

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