Data Analyst

12/2017 – 12/2022

• Data Analysis, Visualization & Reporting: Developed interactive dashboards, conducted data analysis, developed reports and dashboards by providing insight of data by performing data extraction, transforming and analysing complex datasets from various source of platform.

• Strategic Thinking & Planning: Contributed & developed strategies and creating actionable plans for various business processes to achieve better quality by designing KPI parameters. Responsible to translate complex data into actionable insights to support cross-functional business units

• Project Ownership & Initiatives: Initiated and owned projects to improve business processes by developing dashboards and performing data analysis by extracting data from various platform. Lead projects and ad-hoc task which improved forecasting accuracy by using data models and dashboards.

• Conducting data research, surveys and analysis with extraction, cleaning and pre-processing, modelling, transformation, and visualization using tools like Python, Tableau, Power BI, QlikView, SQL, Excel VBA & other BI tools. Willing to learn new tools and technologies as a continuous learning approach.

• Communication & Collaboration Approach: Worked with cross-functional teams like HR, Sales & Marketing, IT, Project Management etc. and stakeholder (technical/nontechnical) for gathering business requirements and data collection, and translating information into clear insights for decision-making.

• Performance monitoring reporting meeting data quality parameter, identifying and analysing trends and gaps, designed and developed KPIs, leading to customer-centric solutions by reconcile and evaluation of data in visualization form. Built scalable SOPs, BRDs and tools for cross-functional teams to monitor and enhance operational performance

• Worked with Healthcare, Ecommerce, Telecom and Insurance domain, supported in deep data analysis and responsible for creating reports and dashboards. Responsible to translate complex data into actionable insights to support cross-functional business units.

Data Science, Virtualisierungsexperte, Business Intelligence and Reporting Tools (BIRT), Data Warehousing, Power Bi, Tableau, ETL, Python-Programmierer, Data Analyst, Google Analytics, Data Mining, Reporting, SQL, Workforce management (WFM)