Operations & Project Management | Business Development

3/2024 – 10/2024

Successfully managed projects related to BI analytics integration and data warehouse development, ensuring projects stayed on time and within budget while maintaining reporting. Actively participated in pre-sales activities, providing customized solutions for clients. Initiated and implemented internal projects to optimize and improve operational business processes to enhance team efficiency.

- Integrated agile project management methodologies and developed a new business process to increase operational efficiency.
- Designed and implemented a project documentation structure, set data collection requirements, and defined the minimum information needed to initiate projects.
- Created and integrated a customized task tracker in Notion.
- Integrated sprint planning and retrospectives, improving team productivity and communication.
- Led an internal analytics project, developed dashboard prototypes, and acted as the product owner, formulating requirements for the development team.
- Developed and implemented an NPS process to measure and improve client satisfaction.
- Set tasks, monitored timelines, and controlled project budgets.
- Conducted project initiation, daily stand-ups, retrospectives, and regular client status meetings.
- Created test assignments for project manager candidates, reviewed completed tasks, and conducted interviews.
- Designed an onboarding program for project managers to accelerate their integration into the team.

Business Process Reengineering (BPR)

1/2022 – 1/2024

Manage end-to-end projects involving MS Power BI integration, database architecture development, and workflow automation, spanning from pre-sales to technical support. Lead agile development teams of up to 10 professionals, ensuring timely delivery and high-quality results.

- Initiated and implemented internal projects to optimize company operations by creating internal work regulations and integrating a task tracker across all departments.
- Successfully managed the development and integration of web applications and completed an HR analytics project for an investment company overseeing 17 assets in Kazakhstan.
- Expertise in aligning technical solutions with business needs, enhancing operational efficiency, and driving data-driven decision-making.

Arbeitsvorbereiter / Projektleiter

1/2020 – offen

Managed projects related to high-voltage electrical equipment testing, leading teams of up to 10 members and coordinating up to 10 projects simultaneously at different stages of implementation.

- Developed and implemented a project management system from scratch, based on Kanban methodology and the "PlanFix" tool, significantly improving workflow efficiency.
- Successfully executed international projects involving partners from leading laboratories such as DEKRA and KEMA.
- Automated document management and reporting processes, improving transparency and reducing document preparation times.
- Participated in the successful accreditation approval process, enhancing trust with clients and partners.

A professional approach to process organization, working with international partners, and automation has resulted in high levels of efficiency and quality

Automatisierungstechnik (allg.)