Project Management & Implementation | SAFe Scrum Master | Digital Transformation Leader

5/2025 – 11/2025

• Coordinated cross-functional resources from Delta’s internal departments from China and external vendors to test
returned warranty parts, ensuring compliance with German OEM quality standards.
• Served as the key interface between Delta and its German OEM customer, ensuring transparent communication and
alignment on quality expectations.
• Coordinated suppliers in China and Germany to ensure on-time validation and implementation of new manufacturing
processes, achieving high customer satisfaction.
• Established a JIRA-based workflow model that reduced backlog volume by 50% and improved issue traceability.
• Took ownership of customer test result reporting, leading to a 70% reduction in warranty compensation costs.• Coordinated cross-functional resources from Delta’s internal departments from China and external vendors to test
returned warranty parts, ensuring compliance with German OEM quality standards.
• Served as the key interface between Delta and its German OEM customer, ensuring transparent communication and
alignment on quality expectations.
• Coordinated suppliers in China and Germany to ensure on-time validation and implementation of new manufacturing
processes, achieving high customer satisfaction.
• Established a JIRA-based workflow model that reduced backlog volume by 50% and improved issue traceability.
• Took ownership of customer test result reporting, leading to a 70% reduction in warranty compensation costs.

Projektmanagement (IT)

1/2020 – 5/2025

Led initialization of the project consist of 30 team member, 4 project manager from more than 4 countries within 2
months.
• Attended RFQ as main engineering representative to providing support during pricing, offer presentation that led to
final winning of a 16 million contract.
• Working closely with account executive on business development activities including winning first ever delivering
offer in China.
• Led organization of workshops, customer event and many more
• Initialized the project from POC phase with solving various of issues during project storming phase.
• Received high customer satisfaction that led to an increase total project revenue.
• Established an agile project management framework based on JIRA, which serves as base of an open environment and
a self-driven team.
• Acted as people manager, ensured a high team moral with no attrition on key positions for 3 years.
• Presented more than 5 times Software Factory to different in public or internal forums

Agile Coach, Scrum-Master, Python-Programmierer, Projektmanagement (IT), Software Quality, Jira, Prozessoptimierung, Kundenbetreuer