
Senior Project & Transformation Manager | Strategy & Management Consulting Background
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- Hamburg
- Weltweit
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- 12.06.2025
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
6/2018 – 6/2024
Tätigkeitsbeschreibung
- (Agile) Project management, management consulting and sales activities in corporate functions, with a focus on financial steering, planning and reporting
- Project lead in var. client projects and industries, with yearly sales responsibility >€1m
- Extensive experience from retail transformation program at German premium OEM, with focus on customer experience and interaction management as well as customer data management
- Disciplinary lead for multiple (senior) consultants and Head of Marketing
for Enterprise Transformation, with a team of ten managers and (senior) consultants
Customer Success Manager, Projektadministrator, Mitarbeiter Planung und Kontrolle, Coach, Business Intelligence (BI), Business Intelligence and Reporting Tools (BIRT), Datenanalyse, Power Bi, Reporting, Tableau, Datenmodelierung, Relationale Datenbanken, Agile Coach, Teamleiter IT, IT-Projektleiter, Agile Methodologie, Confluence, Projektleitung / Teamleitung (IT), Projektplanung, SAP Analytics Cloud, Jira, Business Process Model and Notation, IT-Controlling, Microsoft Excel, Microsoft Powerpoint, Prozessoptimierung, Arbeitsplanung / Arbeitssteuerung, CRM (Customer Relationship Management), Personalleiter, Geschäftsreise-Management, Berater Ausbildung und Training, Führungstraining, Performance-Analytiker, Corporate Finance, Business Controller, Controller, Budgetierung, Controlling, Referent Ausbildung, Call-Center, Performance Management, Interim Management, Teamleiter, Manager Strategie und Geschäftsführung, Personalcontrolling, Personalentwicklung, Projektleitung / Teamleitung, Projektplanung / -vorbereitung, Outsourcing, Projektmanagement, Unternehmensberatung
2/2018 – 4/2018
TätigkeitsbeschreibungContribution to internal COO activities and executive client meetings
Eingesetzte QualifikationenPersönlicher Assistent, Microsoft Excel, Microsoft Powerpoint, Chief Operating Officer (COO), Projektmanagement - Office
10/2015 – 1/2018
Tätigkeitsbeschreibung
- Steering and facilitation of process and system training for global business projects
- Regional Training Manager Middle East during PMI of United Arab Shipping Company in Dubai from 01-08.2017: Responsible for planning and organization of 100+ international workshops, onboarding and training events for 700+ new employees and managers, incl. location scouting and contract management for establishment of three
parallel onboarding and training hubs in Dubai, Saudi Arabia and India
- Development of controlling and reporting structures, incl. the implementation of a BI tool for global tracking of training activities, Steering of regional training functions and mgmt. of global training processes and systems
Projektadministrator, Business Intelligence (BI), Business Intelligence and Reporting Tools (BIRT), Qlikview, Reporting, Jira, Microsoft Excel, Prozessoptimierung, Interkulturelle Kommunikation, Berater Ausbildung und Training, Führungstraining, Projektmanagement - Projekt-Training
Ausbildung
Hamburg
Hapag-Lloyd / IHK Hamburg
Hamburg
Über mich
Core Competencies:
• Project & Program Management | Interim Leadership | PMO
• Finance & KPI Controlling | Business Intelligence | Dashboard Development (SAP Analytics Cloud, QlikView)
• Process Optimization | Global Rollout Management | Target Operating Model
• Transformation & Change | Post-Merger Integration (PMI) | Change Communication
• Customer Data Management | Customer Experience | Direct-to-Consumer Strategy (Automotive)
• Shared Services Design | Operational Excellence | Service Center Setup
• Leadership Development | Coaching & Talent Enablement | Disciplinary Team Management
• Strategic Marketing | Employer Branding | Internal & B2B Communication
• Agile Project Delivery (Scrum, SAFe) | JIRA & Confluence
• Cross-industry experience in Automotive, Manufacturing, Logistics & Consulting
• Extensive international exposure (Europe, Middle East, Asia)
Weitere Kenntnisse
[KPI frameworks, controlling, dashboards, forecasting]
• Designed and implemented KPI frameworks and management reporting structures in Controlling departments of global manufacturing and logistics companies
• Agile conception and implemention of customized dashboard solutions (SAP Analytics Cloud, QlikView) to optimize financial steering and visibility, incl. UAT etc.
• Led planning and forecasting cycles, including business plan creation, for internationally operating industrial companies
• Optimized HR and investment controlling processes, improving data consistency and internal reporting efficiency across global operations
Transformation, Change & Post-Merger Integration
[Target operating models, PMI, change communication, training rollouts]
• Led global organizational redesigns of corp. functions, developing and rolling out harmonized target operating models across countries to improve efficiency and reduce overhead costs
• Directed large-scale transformation and integration projects, including training coordination and change communication for 1,500+ employees in the transport and logistics sector
• Successfully implemented global rollout programs for systems and processes, including end-user training, stakeholder alignment, and adoption tracking
• Developed and managed over 100 training and enablement sessions for leadership and staff in multicultural environments, focusing on the Middle East region
Direct Sales, Customer Experience & Data Transformation
[Sales models, customer interfaces, data migration, tool landscapes]
• Supported the transformation from dealer-based distribution to a direct sales model for a premium automotive manufacturer, including process design, rollout, and enablement activities
• Improved customer journey design and frontend UX across national markets as part of a group-wide transformation initiative
• Oversaw customer data governance activities, including customer data model development, cross-system tool alignment, and GDPR-compliant migration strategies
• Defined and harmonized data architecture between frontend applications and backend systems, enabling consistent customer engagement and process flows
Shared Services & Operational Excellence
[Service processes, nearshore setup, KPI steering, operational readiness]
• Established a Finance Customer Interaction Center in Eastern Europe for a DAX-listed OEM, including operational model design, service processes and performance KPIs
• Defined and implemented standardized processes to improve service quality, scalability and cost efficiency
People Development, Leadership & Coaching
[Leadership, enablement, onboarding, feedback culture]
• Headed onboarding and development programs for junior consultants at a leading consultancy, including daily coaching, training execution, and feedback management for 50+ monthly new joiners
• Held disciplinary leadership responsibility for a team of (Senior) Consultants, focusing on performance management, engagement, and individual development
Strategic Marketing, Communications & Employer Branding
[Brand strategy, int./ext. communications, thought leadership]
• Built and led a cross-functional team to drive external and internal marketing initiatives, including B2B thought leadership, content strategy, and social media campaigns
• Conceptualized and rolled out employer branding formats (video campaigns, employee stories, benefit communication) to support recruiting and retention strategies
• Collaborated with corporate marketing functions to scale outreach activities and improve brand positioning across business units
Agile Program & Project Delivery
[Tools & methods]
• Managed multi-stream transformation projects using agile frameworks (Scrum, SAFe), including backlog prioritization, sprint planning, and stakeholder reviews
• Routinely applied JIRA, Confluence and MS Office tools for documentation, progress tracking and cross-functional collaboration
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Französisch (Gut)
- Spanisch (Grundkenntnisse)
- Europäische Union
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