freiberufler C-Level Operations und IT-Executive auf freelance.de

C-Level Operations und IT-Executive

zuletzt online vor wenigen Tagen
  • auf Anfrage
  • 6023 Laranca
  • Weltweit
  • de  |  en
  • 26.01.2026
  • Contract ready

Kurzvorstellung

Ich bin ein erfahrener Operations und IT-Executive mit über 23 Jahren internationaler Projekterfahrung und umfassender Expertise in der strategischen Ausrichtung von Geschäftsoperationen und Informationstechnologie.

Geschäftsdaten

 Gewerbetreibend
 Steuernummer bekannt
 Berufshaftpflichtversicherung aktiv

Qualifikationen

  • Generative KI5 J.
  • Projektmanagement2 J.
  • Transformation Management1 J.
  • Budgetierung5 J.
  • Change Management7 J.
  • Enterprise Resource Planning2 J.
  • IT Service Management (ITSM)5 J.
  • Kapazitätsplanung
  • Leiter Technischer Support3 J.
  • Manager IT-Infrastruktur3 J.
  • Programm-Management3 J.
  • Projektplanung
  • Well Engineer3 J.

Projekt‐ & Berufserfahrung

Director Technology Operations Airbus
Capgemini, Paris
8/2022 – offen (3 Jahre, 8 Monate)
IT & Entwicklung
Tätigkeitszeitraum

8/2022 – offen

Tätigkeitsbeschreibung

As Program Director for Capgemini’s largest client (Airbus), led end-to-end onboarding and integration into a secured (“capsuled”) AWS cloud operations platform spanning monitoring, ITSM and enterprise automation—raising automated incident remediation from 18% to 60% and request automation from 21% to 55%, delivering >€1.5M IT ops cost savings.

Eingesetzte Qualifikationen

Budgetierung, Change Management, Generative KI, IT Service Management (ITSM), Leiter Technischer Support, Manager IT-Infrastruktur, Programm-Management, Well Engineer

ERP Infrastructure Assessment Lead
Capgemini, Paris
3/2022 – 8/2022 (6 Monate)
IT & Entwicklung
Tätigkeitszeitraum

3/2022 – 8/2022

Tätigkeitsbeschreibung

Led the assessment and design of the military-grade infrastructure and security architecture for Airbus’ ERP platform(S/4Hana), delivering an implementation-ready technical concept within six months.

Eingesetzte Qualifikationen

Enterprise Resource Planning, Kapazitätsplanung, Projektplanung, Risikomanagement, SAP Datenmigration, SAP S/4HANA, Systemmigration

Program Lead IT4IT
Vodafone Group, London
9/2021 – 3/2022 (7 Monate)
Telekommunikation
Tätigkeitszeitraum

9/2021 – 3/2022

Tätigkeitsbeschreibung

Delivered the enterprise IT4IT target concept and 3-year roadmap (value streams, service model, governance, KPIs and toolchain blueprint), enabling executive alignment and investment readiness.

Eingesetzte Qualifikationen

Change Management, Cloud-Services, Generative KI, IT-Berater, It-Governance, IT Service Management (ITSM), Leiter Digitale Transformation, Serviceorientierte Architektur, Transformation Management

ERP Program Lead
Bahrain Telecommunication Company BSC, Manama
5/2021 – 9/2021 (5 Monate)
Telekommunikation
Tätigkeitszeitraum

5/2021 – 9/2021

Tätigkeitsbeschreibung

I took over an off-track migration project from SAP S4 Hana to Oracle Fusion Cloud Took over and recovered an off-track SAP S/4HANA → Oracle Fusion Cloud migration, delivering a pilot in under 2 months and the core ERP framework within 4 months before handing over to the internal BSC team.

Eingesetzte Qualifikationen

Change-Manager, Change Management, Enterprise Resource Planning, Oracle Erp, Projektmanagement (IT), SAP S/4HANA, Systemmigration

ITSM Migration Lead
Vodafone Group, Kairo
3/2020 – 4/2021 (1 Jahr, 2 Monate)
Telekommunikation
Tätigkeitszeitraum

3/2020 – 4/2021

Tätigkeitsbeschreibung

Orchestrated an enterprise-wide ITSM migration from BMC Remedy (on-prem) to BMC Helix (cloud) for one of the world’s largest ITSM environments (450k users), aligning AI-enabled IT operations to business outcomes—delivering the program 3 months ahead of plan and achieving an 8% MTTR improvement and 27% service desk ticket reduction within four weeks of go-live.

Eingesetzte Qualifikationen

Change Management, Compliance management, IT Service Management (ITSM), ITIL, Projektmanagement, Serviceorientierte Architektur, Systemmigration

Head of ITSM Platform
Vodafone Group, London
8/2019 – 4/2020 (9 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2019 – 4/2020

Tätigkeitsbeschreibung

As Program Management Lead for Vodafone’s global ITSM solution suite, led the end-to-end ITSM transformation portfolio and introduced predictive analytics for incident management, reducing mean time to resolution by 23%.

Eingesetzte Qualifikationen

Compliance management, Digitale Transformation, Generative KI, Governance, Projektmanagement (IT), Service Management, Transformation Management

ERP Program Transformation Lead
Vodafone Qatar, Doha
5/2018 – 8/2019 (1 Jahr, 4 Monate)
Telekommunikation
Tätigkeitszeitraum

5/2018 – 8/2019

Tätigkeitsbeschreibung

Led the SAP S/4 Hana to Oracle Fusion Cloud migration and business carve-out transformation, delivering outstanding results recognized with Oracle’s Cloud Transformation Award.

Eingesetzte Qualifikationen

Change Management, Enterprise Resource Planning, It-Governance, Oracle Erp, Projektmanagement, SAP ECC, Strategisches Management, Transition Management

Head of IT Shared Technology Operations
Vodafone Group, London
3/2016 – 5/2018 (2 Jahre, 3 Monate)
Telekommunikation
Tätigkeitszeitraum

3/2016 – 5/2018

Tätigkeitsbeschreibung

Led the transformation of shared Service Operations across India and Egypt in line with Vodafone’s IT strategy, directing two organizational redesigns to match delivery maturity and evolving business requirements.

Eingesetzte Qualifikationen

Budgetierung, Governance, Leiter Digitale Transformation, Portfolio-Optimierung, Projektmanagement (IT)

Ausbildung

Ludwig-Maximilians-Universität München (LMU)
Master of Business Administration (MBA)
1998
München
Ludwig-Maximilians-Universität München (LMU)
Master of Arts (M.A.)
1996
München

Über mich

Bi-lingual C Level Operations and IT Executive with broad international experience establishing, implementing and
managing the strategic direction of Business Operations and Information Technology for global corporations. Drives cost reduction, improved performance and financial results. Creates the supporting organizational design to allow peak
performance from the people that run them while developing highly motivated teams. Unique ability to balance strategic thinking with execution contributing to bottom line results. Proven expertise in change, transformation, integration, administration and risk management across a broad range of areas, systems and markets. Fluent in English and German.

• 23+ years of international project management experience for large scale enterprises.
• 10+ years of experience in developing short-, medium- and long-term IT strategies including legacy replacements, IT outsourcing, Off-shoring, Data Center operations, Automation and ERP.
• MGMT: 15+ years of management experience ranging from team lead of 3-5 directs to being a manager of over 300 resources.
• EXEC: 8+ years of managing large cross-functional and multi country (transformation) programs as well as offshoring project with multimillion Euro investments.
• Strong motivator and team player with effective personal presence and exceptional ability to understand human interactions, facilitate teamwork, build rapport, managing conflict, lead, coach and counsel.

Weitere Kenntnisse

• Strategy & Transformation
IT strategy, target operating models (TOM) and transformation roadmaps; IT4IT / ITIL-aligned service value streams and process harmonization; Cloud & operations transformation (hybrid/cloud ops, operating model, resilience); Automation & AI enablement (GenAI/ML delivery, AIOps, RPA/agentic workflows)
• Delivery & Governance
Program/portfolio leadership, recovery & turnaround delivery; Governance frameworks (SteerCo, KPIs/OKRs, RAID, decision rights); Vendor / multi-supplier management, sourcing & offshoring governance; Quality, risk, compliance and non-functional readiness (SLI/SLO, gates)
• Platforms & Technology (among others)
ERP & enterprise platforms (SAP ECC/S/4HANA, Oracle Fusion Cloud); ITSM platforms & service operations (ServiceNow, BMC Remedy/Helix); Platform engineering (AWS, VMWare, Open Shift); Observability & monitoring (Dynatrace, Splunk, Grafana, Zabbix); Infrastructure as Code & automation (GitLab, Terraform, Ansible, UiPath)
• Leadership & Finance
C-level stakeholder management, executive communication and decision support; People leadership across multi-country, multi-cultural environments; Budget ownership, cost transparency and cost optimization; Coaching, mentoring, organizational design and change management

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
Home-Office
bevorzugt
Profilaufrufe
126
Alter
50
Berufserfahrung
24 Jahre und 2 Monate (seit 01/2002)
Projektleitung
14 Jahre

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