freiberufler Consulting auf freelance.de

Consulting

offline
  • auf Anfrage
  • 1030 Wien
  • Weltweit
  • de  |  en
  • 17.10.2023

Kurzvorstellung

Over 20 years of professional experience in Strategic Consulting, Project-, Process-, Release-, Change and Quality management, Requirement Engineering and Business Analysis. Excellent leadership and management abilities.

Qualifikationen

  • Anforderungsmanagement
  • Change Management
  • Machbarkeitsanalyse
  • Objektorientierte Analyse und Design (OOAD)
  • Projektmanagement (IT)
  • Prozessmanagement
  • Requirement Analyse
  • Rollout
  • SCRUM
  • Strategische Unternehmensplanung

Projekt‐ & Berufserfahrung

Sr. Project Manager and Sr. Requirement Engineer
UNIQA Österreich, Wien
9/2019 – 6/2020 (10 Monate)
Versicherungen
Tätigkeitszeitraum

9/2019 – 6/2020

Tätigkeitsbeschreibung

Sr. Requirement Engineer & Sr. Project Manager for implementation of a new Customer loyalty program based on PEGA platform for UNIQA and Raiffeisen Insurance
Main responsibilities:
• Responsible for creation, documenting and finalizing of Requirement Specification for Raiffeisen Insurance in coordination with business units
• Coordinating, holding and documenting of Jour-Fix, meetings and workshops for status, special topics and challenges in the program (Confluence, Jira)
• Coordinating and lead through review sessions together with UNIQA and Raiffeisen Insurance for Requirement Specification and other different topics
• Coordinating and steering of around 50 Project members to different topics
• Negotiation with Resource Management for allocation of needed employees
• Responsible for creation of binding Offer based on requirement specification, for creating of test acceptance criteria’s, for approved budget, timelines, and allocation of needed resources (CaPPM)
• Responsible for reporting of project to business, stakeholders and steering committee
• Setting up Quality Gates, monitoring, reporting of QA activities
• Setting up overlapping project plan with responsible Project Managers of different PEGA implementation (CRM, Tariff calculators …)

Eingesetzte Qualifikationen

Projektmanagement (IT), Solution Architektur, Prozessmanagement, Anforderungsmanagement

Sr. Project Manager
INNIO AG (vormals GE), Jenbach
2/2019 – 5/2019 (4 Monate)
Maschinen-, Geräte- und Komponentenbau
Tätigkeitszeitraum

2/2019 – 5/2019

Tätigkeitsbeschreibung

Technical Project Manager for implementation of a strategic service maintenance platform (ServiceMax) based on Salesforce. (Project on hold)
Main responsibilities:
• Setting up project gates with timeline, milestones, and documentation for approval by stakeholders
• Setting up Quality Gates, monitoring, reporting of QA activities
• Coordination of international teams
• Setting up overlapping project plan with all influenced units and systems
• Responsible for reporting of status to stakeholders and management
• Coordination and holding of workshops with business units

Eingesetzte Qualifikationen

Reporting, Projektmanagement (IT), Prozess- / Workflow, Prozessoptimierung

Sr. Project Manager and Sr. Requirement Engineer
EWE-Tel Oldenburg, Oldenburg
6/2018 – 5/2019 (1 Jahr)
Telekommunikation
Tätigkeitszeitraum

6/2018 – 5/2019

Tätigkeitsbeschreibung

Sr. Project Manager and Sr. Requirement (agile) Engineer for strategic infrastructure Program (FTTH End2End process implementation and automatization) at EWE-Tel GmbH.
Main responsibilities:
• Analyses of AS-IS and TO-BE conditions
• Development and definition of business & technical solutions with timelines and milestones
• Collection and analyse of artifacts by using different methods
• Lead Requirement Engineer for overall requirements,
• Responsible for definition, prioritizing, classification, and documentation of requirements
• Responsible for fulfilling all data security and protection based on regulations i.e. DSGVO
• Responsible for creation of overall project plan
• Responsible for creation, documentation and aligning of new Service Maintenance and Help Desk Process together with responsible business units
• Coordination and steering of internal and external resources
• Reporting of all relevant status to management and steering committee

Eingesetzte Qualifikationen

Projektmanagement (IT), Anforderungsmanagement

Sr. Projekt Manager
Vodafone Group, Düsseldorf
7/2017 – 4/2018 (10 Monate)
Telekommunikation
Tätigkeitszeitraum

7/2017 – 4/2018

Tätigkeitsbeschreibung

Lead for group of Advanced Audit for all Local Markets of Vodafone Group. Cooperating with PwC, EY and Accenture for preaudit activities in regards of archiving the goals of the transformation to IFRS15 in Vodafone Group.

Eingesetzte Qualifikationen

Finanzbuchhaltung, Datenschutz, Projektmanagement

Techn. Projektleiter
UPC Österreich, Wien
2/2017 – 7/2017 (6 Monate)
Telekommunikation
Tätigkeitszeitraum

2/2017 – 7/2017

Tätigkeitsbeschreibung

Project Manager for infrastructural B2B project (Carry Ethernet backbone) and customer data migration to new implemented platform

Eingesetzte Qualifikationen

Projektmanagement (IT), Testmanagement / Testkoordination (IT), Technische Projektleitung / Teamleitung

Sr. Projekt Manager
Unity Media Köln, Germany, Köln
8/2016 – 11/2016 (4 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2016 – 11/2016

Tätigkeitsbeschreibung

PM for part of a strategic project for decreasing acquisition costs of Mobile handsets and increasing profit
PM for overlapping requirements out of Finance, Tax and Legal in this strategic handset program

Eingesetzte Qualifikationen

Finanzbuchhaltung, Steuerrecht, Projektmanagement (IT), Telekommunikation / Netzwerke (allg.)

Finanz Fachbereichsvertreter in Projekten
T-Mobile Austria, Wien
10/2014 – 4/2016 (1 Jahr, 7 Monate)
Telekommunikation
Tätigkeitszeitraum

10/2014 – 4/2016

Tätigkeitsbeschreibung

Vertreter des Fachbereiches Finanz in stratägischen Projekt:

BSCS Upgrade
Einführung eines Online Charging Systems
Implementierungen auf Grund von Produktentwicklungen
Stratägische Unterstützung in der Entwicklung von neuen Produkten
Process Reengenierung
Definition von Requirements
Neugestaltung der Rechung auf Grund von Produktmaßnahmen

Eingesetzte Qualifikationen

Finanzen (allg.), Projektmanagement (IT), Prozessberatung, Produktmanagement

Internat. Rolloutmanager Training für ERP Projekt
Telekom Deutschland, Bonn
4/2014 – 7/2014 (4 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2014 – 7/2014

Tätigkeitsbeschreibung

Verantwortlich für den Rollout einens Konzernweiten ERP-Projektes

Eingesetzte Qualifikationen

IT-Governance, Projektleitung / Teamleitung (IT), Schulung / Training (IT), Rollout

Project Manager
ZTE - Services GmbH, Düsseldorf
11/2013 – 2/2014 (4 Monate)
Telekommunikation
Tätigkeitszeitraum

11/2013 – 2/2014

Tätigkeitsbeschreibung

Project management for a ERP & solution & and Material Management System implementation project

Eingesetzte Qualifikationen

Rechnergestütztes Betriebsleitsystem (RBL), Management (allg.), Public Relations, Materialwirtschaft

Change Manager
Bayer Business Service, Leverkusen
3/2013 – 8/2013 (6 Monate)
Chemieindustrie
Tätigkeitszeitraum

3/2013 – 8/2013

Tätigkeitsbeschreibung

Verantwortlicher Change Manager für die Implementierung eines Controlling Dashboards.

Sr. Business Analyst
E-Plus, Düsseldorf
2/2011 – 10/2012 (1 Jahr, 9 Monate)
Telekommunikation
Tätigkeitszeitraum

2/2011 – 10/2012

Tätigkeitsbeschreibung

Business transformation program at E-Plus Germany, Implementation of a new NGBSS system from HUAWEI. Responsible for all CRM relevant domains. Analyzing the BSCS legacy system for supporting the business in setting up and documenting the business requirements. Auditing, simplify and designing business processes. Identifying and analyzing all relevant interfaces to internal and external domains, modules and partners. Consulting the business with using industry standards in setting up there processes and requirements. Interface function between business department and the vendor Huawei. Coordination role between all CRM related streams for avoiding duplication of requirements and for setting up different processes the same topics. Delegating tasks for different CRM related streams (i.e. Customer History, Manage Customer & Subscription, Acquisition Sales, Retention Sales, Customer Self-care, alarming and Complaint Mgt., and also IPCC), Creating domain internal project maps based on business processes, defining common functionalities for CRM related streams. Consulting business in case of user management, user and application security and for all legal and compliance relevant topics. Analyzing IPCC Solution to E-Plus needs and setting up requirements. Interface between Requirement-Team and Technic-Department for bringing technic requirements into the program. Consulting E-Plus for identifying the requirements for SEPA implementation.

Account Project manager / Senior Consultant
NEWCON GmbH., Wien
8/2009 – 4/2010 (9 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2009 – 4/2010

Tätigkeitsbeschreibung

Setup of an Internal project office
Project-management: Account Project Management for a strategic project of T-Mobile International (Implementing of new Mediation for different T-Mobile countries ), Project Controlling,
Process management: internal process audit and optimization during the development project
Development management, Test management, Change management, Release management, Demand Management (Interface function between business and technical department)

Customize Expert, Application Specialist, Project- und Process manager
Telekom Austria TA TA AG, Wien
8/2002 – 11/2008 (6 Jahre, 4 Monate)
Telekommunikation
Tätigkeitszeitraum

8/2002 – 11/2008

Tätigkeitsbeschreibung

Managerial responsibility
Setting up a organization unit for operation & maintenance of the new billing system
Project management: subproject leader at Telekom Austria for a strategic billing project
Process management: process audits and optimization during the billing project
requirement engineering, business analyses, application design, test planning, change management, SAP business process setup

Head of Customer Care/IT
Telering Telekommunikations GesmbH, Wien
12/1998 – 7/2002 (3 Jahre, 8 Monate)
Telekommunikation
Tätigkeitszeitraum

12/1998 – 7/2002

Tätigkeitsbeschreibung

Team leader Customer Service Back office
Optimization of Customer Service processes
System administrator of core CRM-, Rating- und Billing system (Clarify)
Project manager
Head of Customer Care/IT
Process management: survey of the actual processes and optimization during the Billing project
Requirement engineering, Business analyses, Application design, Test planning, Change management, person in charge for all interfaces of the new Billing system (Amdocs)
Demand management: consolidation of requirements between Business and Technic Department, Task tracking

Ausbildung

Information Security Management
MSc
2012
Donau Universität Krems
PERL Einführung Datenbankprogrammierung
Ausbildung
2005
Wien
Intensivlehrgang Betriebswirtschaft für Führungskräfte
Ausbildung
2005
Controller Institut Wien
Projektmanager
Ausbildung
2004
Wien
Perl Einführung & Datenbank Programmierung
Ausbildung
12/2
Unilog Wien
C++ für Spracheinsteiger & C++ Erweiterung und Vertiefung
Ausbildung
10/2
Unilog Wien
Objektorientierte Analyse & Design
Ausbildung
08/2
Unilog Wien
Plattformtraining Oracle Basic & Unix & TCP IP Netzwerke
Ausbildung
07/2
Unilog Wien
Einführung i.d. objektorientierte Systementwicklung
Ausbildung
06/2
Unilog Wien
Certified Process Manager
Ausbildung
03.1
Procon Managementberatung
HTL für Wirtschaftsing.wesen
Ausbildung

BULME Graz Gösting

Über mich


Weitere Kenntnisse

Over 20 years of professional experience in Strategic Consulting, Project-, Process-, Release-, Change and Quality management, Requirement Engineering and Business Analysis. Excellent leadership and management abilities. Successful experience in implementing of different software, programs and tools, in development projects and excellent knowledge of products on the market. Proven record in bridging the gap between technical and business domains with the focus on E2E view.
Excellent analytical capabilities, high power in negotiations, very pronounced solution-oriented approach and customer focus, excellent planning and organisational skills, high learning ability, high identification with the company and the company's customers. Outstanding technical and analytical skills, excellent oral and written communication capabilities.

Persönliche Daten

Sprache
  • Deutsch (Muttersprache)
  • Englisch (Fließend)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
3120
Alter
54
Berufserfahrung
33 Jahre und 6 Monate (seit 09/1990)
Projektleitung
10 Jahre

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