Configuration management engineer
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- 60489 Frankfurt am Main
- Umkreis (bis 200 km)
- ar | de | en
- 28.10.2014
Kurzvorstellung
Since I finished my studies at the University of Darmstadt, I was able to collect 15 years of experience at Nokia and Nokia Siemens as a configuration management engineer.
Qualifikationen
Projekt‐ & Berufserfahrung
7/2012 – 1/2014
Tätigkeitsbeschreibung
O2 Germany/ Telefonica Germany BCC: (Business Customer Complaint)
Technical analysis of business customer complaints.
To realize the tasks in the project, extensive knowledge of network and IT infrastructure at the customer side are necessary.
Specifically, Mr. Ashraf Ibrahim has acquired the following knowledge:
• Monitoring project progress, initiating corrective actions and Tracking project costs
• preparation and induction of basic decisions for the control circuit
• Close coordination with internal clients as well as our external customers
• examining and defining the framework and planning and structuring of projects
• Detection and elimination of interference by management and reporting systems
• Processing incoming via the ticket system error messages and possibly forwarded to the competent authorities
• documentation of the procedures in the ticket system
• Arrange for suppression of internal and external stakeholders can Suppression
• Good knowledge of NSN 2G / 3G / 4G Systems & NetAct.
• Experience in the analysis based on Counter Reports, Operating data (MYCOM, Traffica and Nastar)
• Remote error analysis, the 2G / 3G / 4G systems (Talk Family ... Flexi BTS, BSC, RNC)
• Huawei M2000.
• Knowledge of O2 Transmission Networks
• O2 specific Tools (Atea, UTS, TAMS, Candy, Comarch, Netsite und OTIP)
• Good teamplayer
• high level of customer orientation
Technische Informatik
9/2011 – 6/2012
Tätigkeitsbeschreibung
: Deutsche Telekom 3G UTRAN: Rehosting/Rehoming
• Monitoring project progress, initiating corrective actions and Tracking project costs
• preparation and induction of basic decisions for the control circuit
• Close coordination with internal clients as well as our external customers
• examining and defining the framework and planning and structuring of projects
• Detection and elimination of interference by management and reporting systems
• Processing incoming via the ticket system error messages and possibly forwarded to the competent authorities
• Flexi WBTS Rehosting / Reparenting
• Full Flexi/Flexi 2 WBTS technical auditing for network wide Mobile Broadband rollout/upgrade program
• RNC configuration, administration and parameter auditing using NSN Nokia OSS5.2 NetAct tools RAS06 and RU10/RU20 for NSN RAN
• Remote commissioning and testing of Nokia Flexi WCDMA Base Station
• WBTS License and software audits and upgrades for network element capacity expansions
• Resolution and/or escalation of network issues using COMMS-CET (Remedy Trouble Ticket Management System)
• Auditing function on T-Mobile (Deutsche) Tools and Database (WINA)
Service Management
Ausbildung
Darmstadt
Persönliche Daten
- Deutsch (Fließend)
- Englisch (Gut)
- Arabisch (Muttersprache)
- Europäische Union
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