Change, Transformation & Project Manager

1/2024 – 2/2025

• Led strategic initiatives that enhanced operational efficiency across retail sectors, resulting in improved service delivery and customer satisfaction.
• Fostered strong partnerships with stakeholders to align business objectives, enhancing collaboration and operational execution across multiple retail channels.
• Evaluated market trends and consumer behavior, utilizing insights to inform strategic direction and enhance product offerings effectively.
• Led a high-performing sales team of 3 through effective coaching and mentorship, improving team productivity and driving quarterly sales performance.

Change Management, Digitale Transformation, Management (allg.), Personalentwicklung - Durchführungsplanung, Projektmanagement (IT), Prozessoptimierung, Strategische Unternehmensplanung, Test Management

7/2013 – 9/2024

• Collaborated with stakeholders to develop comprehensive project plans and implement strategic initiatives using Agile methodologies, enhancing operational efficiency and improving delivery timelines across multiple departments.
• Led cross-functional project teams to implement innovative IT solutions.
• Developed and executed strategic plans for software testing, resulting in streamlined processes and improved system performance (70% higher & faster).
• Mentored 45 junior engineers, fostering their professional growth and enhancing team capabilities through knowledge sharing.

Confluence, Portfolio-Optimierung, Projektleitung / Teamleitung (IT), Projektmanagement (IT), Scrum, ISTQB, Change Management

3/2012 – 6/2013

• Led the design and implementation of IT solutions through cross-functional collaboration, enhancing operational efficiency and increasing system reliability up to 25% while ensuring alignment with organizational goals.
• Built strong stakeholder relationships and facilitated workshops to promote understanding of change processes, fostering open communication and enhancing team engagement.
• Led teams through complex transformations, providing guidance and support throughout the process.
• Managed project budgets and resource allocation, reducing costs by up to 20% while ensuring optimal use of assets and minimizing delays.

Change-Manager, Confluence, Projektmanagement (IT), ISTQB