Projekt‐ & Berufserfahrung
8/2019 – offenTätigkeitsbeschreibung
- Multi Cloud Strategy and conceptualization;
- Conception, Design and technical Platform definition for the Public Cloud division;
- Technical Readiness definition and preparation;
- Cloud Governance documentation in regards Multi-Cloud approach;
- Re-thinking and re-designing IT landscapes using cloud-native technologies;
- Responsible of various Technical PoCs running on Public Cloud using Google GCP.
Cloud (allg.), Google Cloud, Infrastrukturarchitektur, Netzwerkarchitektur, Proof of Concept (POC)
11/2016 – 4/2019Tätigkeitsbeschreibung
Primarily responsible for the management and advancement of infrastructure support teams: System, Network and DBA European teams. Ensured a consistent support that led to the success of not only direct reports, but all employees within the larger team – helped to identify development opportunities while supporting team members to achieve shared goals.
Supported the day to day operations for +160 customers as well as acting as a SME for complex infrastructure projects.
Managed projects/resources/expertise ensuring business critical & innovative results; managed strategic partnerships with customers and key partners.
Advocated end user centricity and promoting the importance of user experience and user-centered design methodologies & practices, motivating employees to integrate those into current and future development efforts.
Archived a 100% uptime while leading the Black Friday shopping season task-force to support infrastructure.
Built from scratch a globally distributed Infrastructure support teams for System, Network and Database in EMEA and APJ regions - follow-the-sun approach – overseeing the European infra support operations across multiple datacenters around the globe, +20000 VMs.
E-Commerce, Projektleitung / Teamleitung (IT), Cloud Computing, Prozess- / Workflow, Prozessoptimierung, Prozessmanagement, Motivation Projektteams, Projektleitung / Teamleitung, Kundenberatung, Technische Projektleitung / Teamleitung
5/2013 – 11/2016Tätigkeitsbeschreibung
Promoted to Tech Leader EMEA with particular focus on IT infrastructure strategic projects. Senior Infrastructure Solution Architect within the Cloud Managed Services department, responsible for the support and administration of core infrastructure and client services. Leveraged best of breed technologies to directly impact on the company’s ability to succeed. Collaborated with virtual teams that are located all around the world.
Administered and maintained platform infrastructure components to support distributed systems environments.
Developed automated build, deployment and support tools, including modern configuration management tools such as Puppet and Chef.
Reviewed the work of all teams within the cluster for quality and adherence to technical processes and standards.
Investigated and assessed new technologies and developments relevant to Hybris/SAP.
Led the design and installation/configuration of DC and DR sites in several location using VMware technologies.
ITIL, SAP Hybris, Ansible, Puppet, Microsoft Azure, Vmware (allg.)
2/2013 – 12/2015Tätigkeitsbeschreibung
Led an On-Demand express delivery platform to provide businesses and individuals with a seamless technology to send and receive items within one hour by bike. Registered 170+ customers as well as +138 bikers, and 500 deliveries since launching in June 2015. Representative and decision maker for strategic plan, and business objectives.
Accountable for assuring the successful execution of DBike business mission through development and deployment of the company’s technology strategy, planning and operational management.
Implemented an effective delivery system which allowed clients to submit requests for deliveries from anywhere, at any time and track the status of delivery request in real-time using Android and iOS apps.
Provided an e-commerce integration which allowed e-shoppers to have access to same-day delivery.
10/2012 – 4/2013Tätigkeitsbeschreibung
Led all aspects of project design and architecture IT infrastructure including voice and data networks, servers, storage and backup devices, and datacenters. Oversaw the full cycle of personnel and project management of design and implementation teams.
Performed evaluation and rating of several possible outsourcing partner, and supplied them with necessary information for creating an outsourcing concept and quotation.
Implemented Business Continuity Plan (BCP) procedures and best practices.
Projektleitung / Teamleitung (IT), Vserver (Linux), Technische Projektleitung / Teamleitung
1/2012 – 10/2012Tätigkeitsbeschreibung
Own the accomplishment of the Conception and implementation of two datacenters (multi-homed) in Luxembourg, including international WAN setup. Was promoted after 10 months in the role.
Identified and proposed solution for the most critical point in the infrastructure in order to prevent business interruption.
Responsible for project design and IT infrastructure (data networks, servers, storage and backup and datacenters).
Red Hat Enterprise Linux (RHEL), IaaS (Infrastructure as a Service), VMware vCenter, Infrastrukturarchitektur, Citrix XenServer, VDI (Virtual Desktop Infrastructure)
6/2011 – 12/2011Tätigkeitsbeschreibung
Provided high quality technical support for Linux (80%) and Microsoft Windows Server products (20%) to enterprise customers and partners. Received accolades and complimentary letters from satisfied customers.
Planned, test and implemented authorized upgrades and patches.
Awarded TOP-Performer, in July 2011, by achieving the 100% positive feedback and customer satisfaction within the team.
Active Directory, Microsoft Exchange, IT-Support (allg.), Microsoft Office 365
8/2010 – 7/2011Tätigkeitsbeschreibung
Successfully deployed a systems monitoring platform which aided a seamless implementation and consolidation monitoring systems in firm’s datacenters located in Italy, Spain, UK, France for monitoring 2000+ servers and 21000 services.
Maintained the company servers, guaranteeing efficient and uninterrupted service in all the countries where DADA is present, in cooperation with colleagues from offices abroad (UK, Spain, Brazil, US, China).
Maintain security standards on system, monitor for violations and re-mediate system security violations.
Data ONTAP (NetApp), Web Security, Debian, EMC NetWorker
1/2009 – 7/2010Tätigkeitsbeschreibung
Performed systems administration and support in Linux in order to support Edizioni Master Infrastructure.
Responsible for the management of 700+ domains with the different European authorities.
Linux (Kernel), Linux Entwicklung, DNS, KVM (Kernel-based Virtual Machine), Vserver (Linux)
10/2006 – 12/2010Tätigkeitsbeschreibung
Performed optimization and maintenance of the IT infrastructure that allowed company to grow traffic by 150% in only 1 year (SpinBlog).
Performed systems/infrastructure administration and support for a range of clients including AjepCom Informatica, DigitalHighWay, and Spinblog
Web Security, Apache HTTP Server, Apache Tomcat, NginX, Webservices
Debian (excellent), Ubuntu Server (excellent), CentOS (very good), Redhat enterprise (very good), Slackware (very good), Gentoo (good).
FreeBSD (good); pfSense/m0n0wall firewall (very good).
Microsoft Windows server (very good).
Cloud operating system
OpenStack (good); VMware vSphere (very good); Rancher enterprise (very good);
Amazon Web Services AWS (very good); Microsoft Azure (very good).
Docker (very good); Docker (very good); GIT (very good); Kubernetes (good); Rundeck (good)
Knowledge of the following virtualization environments
VMware ESXi (excellent); KVM (very good); libvirt (excellent); Proxmox (excellent); OpenVZ (very good).
Knowledge of the following firewall software / hardware
iptables + advanced routing (excellent), pf (good), Juniper SSG550M (good), Astaro Security Gateway (excellent), Fortinet fortigate (good).
Knowledge of the following solutions, software/hardware to backup/restore
Bacula in iSCSI; Qnap TS-809U-RP Turbo NAS; EMC/Legato Networker.
Knowledge of the following application/software
[Web Server] Apache (excellent), nginx (excellent); Microsoft IIS (very good).
[Application server] Oracle Glassfish (very good); JBoss (good), Phusion Passenger (very good); Tomcat (good).
[RDBMS] PostgreSQL enterprise (excellent), MariaDB Galera (excellent), Microsoft SQL Server 2008 (very good), Oracle 10g/11g [infrastructure side] (good).
[NoSQL] MongoDB (excellent), ElasticSearch cluster (very good)
[Proxy Server] Squid (excellent), Nginx (excellent), Varnish (excellent).
[Load-Balancer/failover] HAProxy (very good), Keepalived (very good), ucarp (very good), Pacemaker (good), Citrix Netscaler (excellent), F5 BIG-IP (good).
[Configuration management tools] Puppet (very good), Chef (good), SaltStack (good), Ansible (excellent).
[Infrastructure as a Code tools] HashiCorp Packer (very good), HashiCorp Terraform (very good), HashiCorp Consul (good)
[Distributed/Replicated Storage] Ceph (good), RedHat GlusterFS (very good); Zookeeper (good).
[IdM/AM] Forgerock Identity and access management suite (very good)
[AMQP] RabbitMQ (very good).
[Monitoring/Logging] Nagios (excellent); Icinga (very good); OpsView Enterprise (excellent); Munin (excellent); Monit (excellent), Zabbix (Very good), ELK stack (very good); prometheus (good)
[Cache] Memcached (excellent), Redis (very good).
[Mail Server] Courier, Dovecot, postfix (excellent), Qmail (good).
[File Server] Samba (excellent), nfs (excellent).
[Dns Server] Bind (excellent), PowerDns (very good).
[Ftp Server] Vsftpd :: Proftpd (excellent).
[Pbx/voip] Asterisk :: 3CX :: FreeSwitch (good).
[LDAP] OpenLDAP (good), Forgerock OpenDJ (very good).
[VPN] OpenVPN (excellent).
[CMS] Wordpress (excellent); Alfresco Enterprise.
[Collaboration software] Atlassian enterprise collaboration Suite (very good).
[Project management software] OmniPlan for Mac (Very good); Atlassian JIRA with Agile plugin (very good); Edgewall Trac (very good); Redmine (good).
Experience in implementing and configuring wired and wireless network, also outdoor kilometres;
Installed and configured hardware devices connected to VoIP;
Installed and configured equipment hardware firewall / routing.
BGP knowledge/work experience.
Very confident with HP/Dell/Fujitsu BladeSystem technology and deployment;
Confident with EMC SAN storage and NetApp tools;
Testing new technologies such as Serverless /etc.
I have demonstrated superior expertise in leading Infrastructure and Platform Service Teams in the delivery of smooth and effective IT Operations. I possess an international and culturally flexible outlook – having excelled in various countries, including Italy, Ireland, Luxembourg and Germany – adapting swiftly to and operating effectively in new environments, and assigned territories.
My career accomplishments consist of more than 14 years of experience implementing technology projects, developing product requirements, and analyzing support strategies and processes to facilitate improved operations and efficiency. With a leadership style which focuses on engaging team members to communicate, dynamically solve problems and deliver the high-quality solutions, I am adept at helping companies adopt disruptive technologies to advance innovation and increase agility.
I have now, over the course of my career obtained requisite qualifications, including Microsoft Azure Administrator Associate and VMware Certified Professional - Data Center Virtualization certifications.
Feel free to connect with me if you are looking for an IT leader proven at directing the implementation of a wide variety of complex IT systems and solutions.