People Services Hub Advisor (m/f/d)

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  • Oktober 2022
  • April 2023
  • D-Großraum Berlin
  • 45 € Stundensatz
  • Remote
  • 23.09.2022
  • JN -092022-39016

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Projektbeschreibung

Start: asap
Duration: 6 months
Location: Berlin or Barcelona

You will be responsible for managing employee service requests, supporting administrative and transactional activity and supporting Business Partners and Centre of Excellence initiatives.

Responsibilities:

-Handles first line HR queries from employees, managers and HR colleagues
-Supports the Centres of Excellence and People Business Partners with operational activities such as updating and maintaining data and organisation-wide and administrative actions
-Forwards queries to the right person of contact within or outside of HR (for non-HR queries such as payroll)
-Sets-up access for AWF (contingent worker)
-Generates dashboards for standardised reporting and generates cases for customised report requests as necessary
-Creates cases to update content on knowledge repositories
-Publishes new knowledge articles on the Intranet to support managers and employees
-Responsible for an overall great employee experience

Requirements:

-Identifies when more information is needed; analyses recurrent problems from different perspectives and proactively offers solutions
-Understands the business needs and proactively takes on the tasks quickly and effectively
-Has experience working in Human Resources, ideally in more than one country
-Has experience working in a global, centralised organisation
-Ideally has experience working with Workday (HR system)
-Fleunt in English

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