IT Projekt and Program Manager
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- 80538 München
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- de | en
- 10.03.2026
Kurzvorstellung
•Successfully drove Go-Live readiness and rollout across complex, business-critical system landscapes
Geschäftsdaten
Qualifikationen
Projekt‐ & Berufserfahrung
11/2022 – 4/2026
Tätigkeitsbeschreibung
Project Description
• End-to-end responsibility for cross-functional transformation initiatives within a large-scale B2B telecommunications program
• Definition and structuring of complex business initiatives (Epic-level) and translation into implementable features and user stories
• Ownership of roadmap planning and execution across multiple program increments
• Leading and aligning cross-functional teams across Business, IT, external partners to ensure aligned delivery
• Driving Go-Live readiness, including alignment of business processes, system integration, and stakeholder readiness
• Managing dependencies, risks, and priorities across multiple streams
• Acting as central interface between business units, implementation partners, and program leadership
Impact
• Established structured delivery across multiple parallel initiatives in a complex program environment
• Ensured Go-Live readiness and stabilization
Business to Business, Compliance-Beauftragter, Kundenberater, Product Owner
5/2019 – 11/2022
Tätigkeitsbeschreibung
• Project controlling, resource and budget planning for the customer
• Comprehensive planning for the development of multiple topics and development streams
• Planning, preparation and execution of customer workshops
• Setup of test automation workshops and customer workshops
• Analysis of existing systems and processes
Projektleitung / Teamleitung (IT), Projektmanagement (IT)
2/2018 – 1/2020
Tätigkeitsbeschreibung
• Project lead for two development teams and service provider
• People Management & Stakeholder Management
• Project, resource and budget planning and controlling for the customer
• Comprehensive planning for the development of multiple systems
• Setup of test automation workshops
• Coordination and planning of future requirements for the test automation enhancements
• Planning, preparation and execution of customer workshops
• Creation of technical concepts and coordination with the product owners
Projektleitung / Teamleitung (IT), Projektmanagement (IT)
6/2017 – 1/2018
Tätigkeitsbeschreibung
• Project management on the customer side
• Stakeholder Management
• Project, resource and budget planning and controlling for the customer
• Comprehensive planning for the development of multiple systems and development teams
• Planning, preparation and implementation of customer workshops
• Vendor selection for a coworking solution
• Definition of work packages for internal tasks and for the service provider
• Operational and strategic IT process consulting for the following areas
o Sales
o Marketing
o Customer Service
o Finance and Accounting
• Analysis of existing systems and processes
• FIT-GAP analysis within the scope of requirements gathering
• Modelling of the to be processes
• System selection and modelling of the future system landscape
• Digitalization of offline processes
• Conception of an international product- and company-wide IT system landscape
CRM Beratung (allg.), Projektleitung / Teamleitung (IT), Requirement Analyse
10/2016 – 5/2017
Tätigkeitsbeschreibung
• Preparation and execution of customer workshops
• Analysis of existing CRM master data and CRM processes in SAP CRM
• CRM processes:
o Activity management
o Lead management
o Campaign management
o Opportunity management
o Quotation management
o Sales Order management
o Territory management
• Master Data
o Customers, contact persons and interested parties
o Material master
o Account and product hierarchies
o Installed Base and registered products
o Authorization Roles
o Relationships and partner functions
• GAP analysis
• Modelling of the TARGET processes (ARIS and Visio)
• Creation of a rough concept for master data cleansing in SAP CRM and all connected SAP and non-SAP systems
• System selection and modelling of the future system landscape
• Creation of the User Stories
• Project planning and process consulting
• Selection of a suitable SAP technology for mobile application of SAP CRM in sales and service
Projektmanagement (IT), Requirement Analyse
Zertifikate
Said Business School Oxford
TÜV Saarland
Ausbildung
München
Über mich
• Led cross-functional implementation initiatives in complex, multi-stream transformation programs
• Successfully drove Go-Live readiness and rollout across complex, business-critical system landscapes
• Managed stakeholders across business, IT and executive level
• Delivered initiatives in highly regulated environments (GDPR, governance)
Key Skills
• End-to-End IT Transformation & Implementation
• Program & Project Leadership (Agile / SAFe-like environments)
• Go-Live Readiness, Rollout & Hypercare Management
• Stakeholder Management across Business, IT & Executive Level
• Requirements Engineering & Product Ownership
• Regulatory & Compliance Integration (GDPR, Governance)
• Process Design & System Integration
Technologies SAP CRM, SAP CX, Salesforce Industries, Google AI Studio
Methodologies Waterfall(PRINCE2), Agile(Scrum Master), Hybrid Project Management
Other MS Visio, JIRA, Confluence, Miro, Redmine, Python
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
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