Compliance & Risk Consultant | AI Implementation & Traditional Frameworks | 25+ yrs Financial Services

1/2024 – 3/2024

• Facilitated hands-on MS Teams workshops for 50 participants, guiding them through app integrations and interactive activities to enhance communication, collaboration, and productivity in remote work.

MS Office (Anwenderkenntnisse), Projektleitung / Teamleitung (IT), Schulung / Coaching (allg.)

7/2023 – 5/2024

• Appointed as SME to support the Head of Compliance during the maternity leave of the Compliance Head Germany, assuming key responsibilities and driving critical compliance initiatives.
• Led INFRA stress testing and quantitative analysis for Suitability, Product Lifecycle, and Market Conduct taxonomies, enhancing the overall risk management framework.
• Re-engineered the Marketing Material Review framework to align with MaComp standards, resulting in a 20% increase in process efficiency.
• Defined Key Performance Indicators (KPCIs) and procedures for the Employee Conduct Incident Framework, mitigating non-financial risk and strengthening compliance.
• Drafted the Credit Suisse Compliance Integration Plan, aligning frameworks and strategies within Compliance.

Key Achievement: Led compliance initiatives during leadership transition, enhanced risk management frameworks, and improved operational efficiency by 20% under MaComp/MiFID II standards.

Compliance management, Projektmanagement, Risikomanagement (Finan.)

3/2023 – 6/2023

• Established and implemented a comprehensive Internal Control Management framework, enhancing risk oversight and driving operational efficiency.
• Designed and deployed new First Line of Defense (1LoD) control processes, improving the identification-to-resolution lifecycle of Self-Identified Issues (SIIs) by 25%.
• Delivered risk management reports to senior leadership, offering strategic insights and improving decision-making on key risk and control strategies.
• Optimized outsourcing processes by refining SLAs and implementing KPIs to enhance operational performance.
• Led the WARF (Working Across the Ring Fence) workstream, coordinating Risk & Control initiatives across departments to ensure alignment and compliance.

Key Achievement: Strengthened 1LoD controls, enhanced risk management strategies, and improved operational resilience through effective PMO leadership.

Projektmanagement, Risikomanagement (Finan.), Risikospezialist

7/2022 – 2/2023

• Led the annual BaFin audit for Investment Banking, ensuring 100% compliance with the Securities Trading Act (WpHG) and overseeing audit deliverables for UBS
• Conducted thorough compliance assessments and managed regulatory reporting processes, ensuring alignment with EU and international regulatory standards
• Optimized regulatory inquiry workflows, resulting in a 30% reduction in resolution times and a significant improvement in response accuracy.
• Assessed and addressed employee compliance incidents and policy violations, mitigating non-financial risks and safeguarding the bank’s reputation.
• Managed IB-specific outsourcing, ensuring operational efficiency and adherence to compliance frameworks.

Key Achievement: Led the annual BaFin audit for Investment Banking, ensuring 100% compliance with the Securities Trading Act (WpHG). Expertise directly applicable to guiding internal/external audits and maintaining audit-ready control frameworks

Compliance management, Meldewesen (Bank), Microsoft SharePoint Server, MIFID, Risikomanagement (Finan.)

5/2020 – 3/2021

• Managed the end-to-end KYC onboarding process for major German corporate clients and their foreign subsidiaries, ensuring strict compliance with the 6th EU AML Directive.
• Conducted periodic KYC reviews, analyzing clients across risk spectrums and validating compliance with regulatory standards.
• Created detailed KYC profiles, translating complex group structures into org charts, identifying UBOs, and verifying legal identities.
• Led product onboarding and offboarding, ensuring seamless integration and compliance, with zero regulatory breaches.
• Screened sanctions and embargo (S&E) lists, addressing potential matches and ensuring adherence to global compliance standards.

Key Achievement: Streamlined KYC processes, ensured AML compliance, and safeguarded regulatory adherence for high-profile clients.

Compliance management, Microsoft Office 365, Microsoft SharePoint Server, Risikomanagement (Finan.)

7/2019 – 6/2022

• Provided strategic consulting for entrepreneurs and small businesses, focusing on business opportunity identification, ideal client profiling, solution-based offer creation, and market positioning to accelerate growth.
• Designed and implemented automated marketing systems including sales funnels, email sequences and customer journey workflows, resulting in a 40% boost in lead generation
• Developed value ladder frameworks and cross-sell strategies within automated communication sequences, increasing customer lifetime value and improving conversion rates.
• Created comprehensive financial education platforms and courses on personal finance, investing, crypto, and web3, successfully guiding 500+ clients to improve their financial literacy and start investing.

Key Achievement: Delivered strategic consulting and hands-on marketing automation implementation for 500+ clients, achieving measurable improvements in lead generation, customer engagement, and revenue growth through data-driven frameworks.

Business to Business, Digital Marketing, Marketing, Texter, Vertrieb (allg.)

10/2017 – 4/2020

• Executed in-depth risk and control assessments, delivering analytical reports that provided actionable intelligence for senior leadership's strategic decision-making.
• Managed self-identified issues (SIIs), driving timely resolution and ensuring compliance with internal and regulatory standards.
• Validated audit findings, ensuring thorough accuracy and adherence to regulatory standards, mitigating potential risks.
• Developed and delivered risk workshops, enhancing awareness and compliance, contributing to a 20% improvement in metrics.
• Designed and implemented the Conflict of Interest (CoI) and Records Management (RM) frameworks, drafting policies integrated into COO Compliance functions and aligned with sub-divisional compliance requirements to strengthen ethical and operational guidelines.

Key Achievement: Optimized risk management frameworks, improved compliance effectiveness, and achieved operational improvements through policy development and training initiatives.

Auditor, Compliance management, MIFID, Projektmanagement, Reporting, Risikoanalyse, Risikomanagement (Finan.)

4/2016 – 9/2017

• Managed sales operations for ergonomic solutions, tailored to individuals with disabilities, driving significant business growth.
• Expanded sales network, securing strategic partnerships and customer relationships to enhance market reach.
• Analyzed customer preferences, crafting targeted, data-driven sales strategies to increase market penetration.
• Represented the company at major trade fairs, elevating brand visibility and generating valuable leads.
• Pioneered online sales (B2C) and launched digital marketing initiatives, driving new revenue streams.

Key Achievement: Drove sales growth and market expansion by building strong networks, enhancing customer engagement, and pioneering digital transformation.

Kundendienst, Marketing, Projektmanagement - Office, Vertrieb (allg.)

2/2013 – 2/2016

• Managed the Sydney Center, empowering hundreds to overcome debt through tailored education, coaching, and live counseling.
• Built and led a high-performing team of debt counselors and financial trainers, driving impactful service delivery.
• Organized and facilitated workshops on budgeting and personal finance, enhancing financial literacy and promoting accountability.
• Developed a local trainer network, ensuring sustainable community support and long-term impact.

Key Achievement: Delivered transformative debt solutions while advancing financial literacy and establishing strong community support systems.

Finanzierungsberatung, Marketing, Personalführung, Schulung / Coaching (allg.), Schulungskonzepte

11/2011 – 1/2013

• Directed all fund controlling activities for a portfolio of six closed-end shipping funds with an AUM of over $100M, focusing on performance optimization and investor transparency.
• Supervised financial operations, including accounting and financial statements, collaborating with auditors and investors.
• Led market research and analysis, driving informed investment and refinancing decisions.
• Restructured four funds, securing refinancing and stabilizing performance.
• Represented the company at Germany’s largest investment fair, boosting market presence.

Key Achievement: Enhanced fund performance, secured refinancing, and increased investor confidence in $100M+ shipping assets.

Controlling, Investmentberatung, Kundendienst, Management (allg.), Projekt - Berichtswesen, Reporting, Vertrieb (allg.)

4/2011 – 10/2011

• Advised clients on financial decisions, including credit solutions and investment strategies.
• As Deputy Manager, was responsible for branch operations, ensuring efficient day-to-day management and operational excellence.

Key Achievement: Provided expert financial guidance while supporting branch operations driving client success and operational efficiency.

Bankwesen (allg.), Investmentberatung, Kundenberater

4/2009 – 3/2011

• Conducted market research and analysis to inform fund strategies.
• Delivered training sessions for sales partners, affiliates, and staff on market trends, regulatory changes, and portfolio developments.
• Designed fund concepts in collaboration with various stakeholders, tailoring solutions to market needs.
• Developed sales materials to support affiliates and drive investment growth.
• Collaborated on fund restructuring strategies, optimizing performance and market positioning.

Key Achievement: Enhanced fund performance and market positioning through comprehensive market research, stakeholder training, and collaborative fund design tailored to market demands.

Beteiligungen, Finanzierungskonzept, Investmentberatung, Kundenberater, Sales Management

10/2007 – 3/2009

• Advised clients on closed-end funds, providing tailored investment strategies.
• Conducted market research and analysis to support data-driven advisory decisions.
• Resolved client complaints, ensuring satisfaction and trust in services.
• Developed and maintained an internal knowledge database, enhancing organizational efficiency.

Key Achievement: Delivered expert investment advice and improved operational efficiency through strategic insights and client support.

Beteiligungen, Investmentberatung, Kundenberater, Marktforschung / -analyse

1/2001 – 6/2005

• Advised clients on financial planning and banking services after completing dual studies as a certified bank clerk.
• Managed the service area of a retail branch, responsible for ensuring seamless daily operations.

Key Achievement: Provided personalized financial advice and managed branch services to enhance client experience and operational efficiency.

Bankwesen (allg.), Kundenberater