16x Certified Salesforce Professional | Functional Core Cloud Consultant (Sales & Service Cloud)
- Verfügbarkeit einsehen
- 0 Referenzen
- auf Anfrage
- 10245 Berlin
- DACH-Region
- de | en
- 10.10.2025
- Contract ready
Kurzvorstellung
Geschäftsdaten
Qualifikationen
Projekt‐ & Berufserfahrung
12/2023 – offen
Tätigkeitsbeschreibung• Manufacturing project: SME for the development of an existing Sales Cloud instance (500 licenses), managing a team of 5 people. Heavily focused on improving automations and ensuring best practice development.
Eingesetzte QualifikationenSalesforce.Com
10/2022 – 11/2023
Tätigkeitsbeschreibung
• Ownership of the global Salesforce Sales Cloud roll-out (5 countries)
• Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, solution design, refinement and creation of user stories
• Close collaboration with business stakeholders
• Develop and manage the Sales Cloud product vision and roadmap
• Managing a team of 5 Salesforce Admins/Developers
• Functional/technical feature documentation
• Facilitate end user trainings (train-the-trainer)
Salesforce.Com, Product Owner
1/2021 – 9/2022
Tätigkeitsbeschreibung
Insurance project: SME, further development of SF Service Cloud (|ows, process builder, person
accounts, assignment rules), requirements engineering, close collaboration with PO & IT
Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers,
backlog refinement, user story creation, UAC, quality assurance, release management
Salesforce.Com
9/2019 – 12/2020
Tätigkeitsbeschreibung
Healthcare project: Implementation SF Healthcloud incl. Field Service Lightning with Lightning Scheduler/Dispatcher Console (process builder, record types, person accounts, ETM)
Consumer Goods project: Setting up a Demo of Consumer Goods Cloud, preparing presentation material to showcase
SME for an internal Sales Cloud project: Setup of MVP Sales Cloud instance for demo purposes using SCRUM methodology
Supporting new joiners with study material, providing guidance on Admin & Sales Cloud Consultant certification
Salesforce.Com
Ausbildung
BSP Business School Berlin
Berlin
Free University of Berlin
Berlin
Über mich
I am A. B., an experienced Senior Salesforce Consultant. My passion lies in Salesforce.com leveraging the power of Sales and Service Cloud to scale any business and automate as much as possible using declarative solutions.
S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?
✅ Sales Cloud
⮞ Lead Management (Sales process, record types, dynamic forms, lead mapping, queues, assignment rules etc.
⮞ Setup of Products & Price Books
⮞ Paths & Guidance for Success
⮞ Reporting & Dashboards
⮞ Multi-Currency-Management
⮞ Territory Management
✅ Service Cloud
⮞ Case Management
⮞ Entitlement process with milestones
⮞ Omni-Channel setup
⮞ WhatsApp setup
⮞ Email-to-Case setup
✅ Declarative Automation using Flows
✅ Formulas and Validation Rules
✅ Integrations
⮞ Zapier
⮞ Aircall CTI
⮞ Mailchimp
⮞ Zendesk
⮞ GoToWebinar
✅ Data Migration
⮞ Pipedrive to Salesforce
⮞ MS Excel to Salesforce
⮞ Zoho to Salesforce
C̲e̲r̲t̲i̲f̲i̲c̲a̲t̲i̲o̲n̲s̲
⮞ Salesforce Certified Platform Foundations
⮞ Salesforce Certified AI Associate
⮞ Salesforce Certified Agentforce Specialist
⮞ Salesforce Certified Business Analyst
⮞ Salesforce Certified Platform User Experience Designer
⮞ Salesforce Certified Strategy Designer
⮞ Salesforce Certified Sales Foundations
⮞ Salesforce Certified Platform Administrator
⮞ Salesforce Certified Platform Administrator II
⮞ Salesforce Certified Platform App Builder
⮞ Salesforce Certified Sales Cloud Consultant
⮞ Salesforce Certified Service Cloud Consultant
⮞ Salesforce Certified Platform Sharing and Visibility Architect
⮞ Salesforce Process Automation Accredited Professional
⮞ Salesforce Contact Center Accredited Professional
⮞ Professional Scrum Product Owner (PSPO I)
⮞ Professional Scrum Master (PSM I)
⮞ Certified SAFe 5 Agilist
⮞ ITIL® 4 Foundation
Unlock the true potential of your CRM. Schedule a consultation now and let's transform your Salesforce success story together!
I am looking forward to collaborating with you.
Best regards,
A. B.
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Muttersprache)
- Europäische Union
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