Sales Support Specialist / International Sales & CRM

9/2013 – 1/2021

Dynamic and result-driven automotive industry leader with extensive experience managing multiple OEM accounts and a $60M portfolio // Managing all sales activities and driving revenue growth through strategic oversight and innovative approaches // Skilled in identifying and capitalizing on opportunities for product, service and market share expansion. Including promotions and international development, while ensuring cross-functional collaboration with product, finance, logistics, purchasing, manufacturing and marketing teams to deliver tailored sales strategies for diverse product lines // Proven track record in overseeing customer performance metrics - logistics, sales, gross margin, price index and new order intake - while designing and implementing corrective action plans to resolve commercial and operational
challenges // A collaborative leader with a global perspective, committed to driving sales excellence, operational efficiency and long-term growth in the automotive sector.

Manager After-Sales

10/2010 – 8/2013

Result-oriented automotive industry professional with extensive experience managing key accounts for Volkswagen Group, GM Europe, BMW, and Daimler. Specializing in Starters, Alternators and A/C Compressors for the OES Aftermarket – New and re-manufactured // Adept at identifying customer expectations, market potential and new business opportunities. Driving sales growth through strategic offer preparation and skilled negotiation // Collaborated closely with marketing teams to develop and implement strategies that enhance sales performance, while ensuring cross-functional coordination with plants and product groups to achieve optimal delivery, quality and customer satisfaction.

Manager After-Sales