E-Channels Service Centre Generalist (A)

We are seeking an E-Channels Service Centre Generalist to support our client in the financial sector by providing expert assistance for digital banking tools, including online and mobile banking. In this role, you will resolve technical and functional issues, act as an escalation point for digital services and security topics, deliver user training, and collaborate with IT and business teams to enhance service quality and the overall digital client experience in a fast-paced environment