Interim IT Director/CIO, Interim Senior Program Manager, Interim COO/CIO
- Verfügbarkeit einsehen
- 0 Referenzen
- 120‐130€/Stunde
- 5427HW Boekel
- Weltweit
- nl | en | de
- 29.05.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
12/2022 – 5/2024
Tätigkeitsbeschreibung
Responsible for the service and delivery to the entire customer portfolio in the Netherlands. Pillars are Cloud, Mondern Workspace, Security, Network as a Service, OS Management and Adoption
1. Reorganization of the organizational structure and management layer
2. Adjust the delivery en support operating model (agile)
3. Improvement of service delivery management and customer relations (CSS)
4. Improvement in HR responsibilities and scope (ESS)
5. Improve the product and service portfolio
6. Annual and quarterly plans, Strategy and vision
7. 380 reports of which 7 are direct
Continuous Delivery (CDE), Corporate Culture, CRM (Customer Relationship Management), Organisation des Vertriebs, Strategische Unternehmensplanung
12/2017 – 12/2022
Tätigkeitsbeschreibung
Highly complex transformation program, responsible for the build an roll out of digital banking propositions, process digitization (LEAN) and infrastructure improvements to support digital.
Accomplishments:
• Agile Coach
• Renewed Customer Experience on Digital Banking
• Design and implement Digital supporting IT systems and infrastructure, Product Ownership Core System Interfaces, Core System Cloud migration
• Process redesign (LEAN), automation and robotization
• Data Analytics (management information and predictive modelling)
Agile Entwicklung, Mehrprojektmanagement, Product Owner, Programm Management, Projektmanagement - Krisenmanagement
1/2014 – 12/2017
Tätigkeitsbeschreibung
Amsterdam, Paris, Frankfurt, Antwerp, Luxembourg, Singapore, Dubai, Hong Kong, Guernsey — 2014-2017
Responsible for the build and roll out of the digital service proposition to private banking and private wealth clients world-wide
Responsible for the redesign and digitisation of front- and back-office processes for Private Banking International
200+ People
Accomplishments:
• Approved commercial proposition world-wide
• Design and implement Digital supporting IT systems and infrastructure
• Build and deployment of web-portal, iOS and Android APPs to service clients
• Build and deployment of web-portal, iOS and Android APPs to service employees
• Roll out for Bethmann Bank and Neuflize OBC
• Agile implementation within International up to board level
• Dev-Ops organization implementation
Agile Entwicklung, Projektmanagement (IT), Mehrprojektmanagement, Programm Management
1/2012 – 12/2013
Tätigkeitsbeschreibung
Responsible for international publishing company specialised in international management and IT standards covering 30+ countries and large international network and sales during illness of the company owner
Accomplishments:
• Rebuild of long-term relationships with clients and partners
• Business growth of international network with 60+ online bookshops
• Implementation and migration of new IT Technological platform
Interim Management
3/2011 – 1/2014
Tätigkeitsbeschreibung
Amsterdam, Paris, Frankfurt, Antwerp, Luxembourg, Singapore, Dubai, Hong Kong, Guernsey — 2011 -2014
Responsible for several international programs for the front office on investment propositions, compliancy, market data and long term investments policies
Responsible for the international (non-NL) systems integration of ABN Amro Bank International and Fortis.
150+ People
Accomplishments:
• November 2011 flawless migration of Fortis parts within ABN Amro International systems (mainly Retail processes and systems)
• Successful compliancy program investment proposition for ABN Amro Private Banking and Retail NL
• Implementation of international front office toolset
Agile Entwicklung, Projektmanagement (IT), Mehrprojektmanagement
1/2010 – 2/2011
Tätigkeitsbeschreibung
Responsible for the standardisation, rationalisation and re-tendering of all ICT Services (300M+ contract)
Accomplishments:
• Enterprise architecture
• Renewed tendering process
• Tender process till 2nd step
Einkaufsverhandlungen, Mehrprojektmanagement, Programm Management
Ausbildung
York
Amsterdam
Amsterdam and Frankfurt am Main
Utrecht
Eindhoven
Über mich
My attitude is hands-on and I easily switch between strategic, tactical and operational activities. I like to take on new challenges and am flexible when priorities need to change. I am an experienced manager, an expert in IT management and project management approaches and have an in-depth knowledge of financial business processes and supporting IT services and delivery.
My experience is broad and covers all aspects of Business Services, IT alignment, IT Architecture, Service Management and Development. I have often led complex organizational changes while supporting the operational legacy systems and keeping them online and have been able to find high-quality, creative and sometimes simple solutions to complex problems. Many times I have been asked to act as a crisis manager, leading a team to success in highly stressful situations. Since 2014 I have experience in setting up and improving the agile way of working.
After a successful dissertation focused on stakeholder management at executive and senior management level, in an Agile work environment, I was rewarded with an MBA Leadership, Innovation and Change, merit.
Persönliche Daten
- Niederländisch (Muttersprache)
- Englisch (Fließend)
- Deutsch (Gut)
- Europäische Union
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