Passionate Customer Supporter with 15+ years of experience

In the past years I worked as a customer adviser at the company Shellfire Gattung and Behr GbR (from July 2009 until April 2011) later at the company Bigpoint (from November 2011 until January 2019) as a freelancer (Team Leader) in customer service..

• IT-Beratung (allg.)
• IT-Support (allg.)
• Kundenberatung

In the past years I worked as a customer adviser at the company Shellfire Gattung and Behr GbR (from July 2009 until April 2011) later at the company Bigpoint (from November 2011 until January 2019) as a freelancer (Team Leader) in customer service as 2nd Level Technical Support for the Games: Gameglobe, Farmerama and Battlestar Galactica Online.
Here I managed competently and with a high degree of creativity Engagement to achieve good results with the team. A customer-oriented way of working was, of course, the prerequisite for this.