freiberufler Product Operations & Management Coach & Consultant auf freelance.de

Product Operations & Management Coach & Consultant

zuletzt online vor wenigen Stunden
  • auf Anfrage
  • 12683 Berlin
  • Weltweit
  • en
  • 24.02.2024

Kurzvorstellung

Hello! My name’s A. and I’m a Product Ops & PM Consultant and Coach.

I truly believe that Product Operations can play a huge role in transforming companies from being competitors to becoming true market leaders. Get in touch to learn more!

Qualifikationen

  • Agile Entwicklung
  • Event Marketing / Event management
  • Interne Kommunikation
  • Kommunikation (allg.)
  • Organisation der Produktentwicklung
  • Product-lifecycle-management (PLM)
  • Product Operations
  • Produktivitätssteigerung
  • Produktmanagement
  • Schulung / Coaching (allg.)

Projekt‐ & Berufserfahrung

Freelance Product Operations & Product Management Leader
Freelance, Berlin
2/2023 – offen (1 Jahr, 1 Monat)
IT & Entwicklung
Tätigkeitszeitraum

2/2023 – offen

Tätigkeitsbeschreibung

As a Product Operations Consultant and Coach it's my mission to empower my clients and their teams to achieve product excellence using the power of Product Operations.

- Coaching of individual Product Ops Managers or entire Product Ops teams to focus on and drive strategic initiatives based on business needs
- Consulting on Product Operations capabilities on an interim Product Ops leadership basis
- Coaching of Product leaders & Senior PMs tasked with Product Operations

Subject areas I can help with:
- Crafting a Product Management operating system
- Successfully implementing OKR processes
- PM onboarding & career development
- Agile & product-led transformation & re-organisation post-layoffs
- Launch of internal Communities of Practice
- Internal communications pertaining to product organisation
- ...and many more!

Eingesetzte Qualifikationen

Produktmanagement, Product-lifecycle-management (PLM), Organisation der Produktentwicklung, Produktivitätssteigerung

Head of Product & Engineering Operations (Festanstellung)
Zenjob, Berlin
7/2022 – 2/2023 (8 Monate)
IT & Entwicklung
Tätigkeitszeitraum

7/2022 – 2/2023

Tätigkeitsbeschreibung

Part of the Product and Engineering Leadership team, I closely collaborated with my leadership peers to address inefficiencies and create the best possible conditions for collaborative, coherent, and innovative work.

Highlights:
- Devised communication strategy for P&E department, increasing newsletter views by 300%
- Co-created & managed new OKR process in collaboration with Chief of Staff
- Introduced company-wide bug reporting & opportunity submission processes
- Led efficiency-focussed cross-departmental initiatives including commercial & care teams

Eingesetzte Qualifikationen

Kommunikationsstrategie, Organisation der Produktentwicklung, Product-lifecycle-management (PLM), Produktmanagement, Projektleitung / Teamleitung (IT), Prozesscoaching

Senior Product Manager in Product Operations (Festanstellung)
Aviv Group, Berlin
12/2020 – 6/2022 (1 Jahr, 7 Monate)
IT & Entwicklung
Tätigkeitszeitraum

12/2020 – 6/2022

Tätigkeitsbeschreibung

Supporting over 50 Product teams in 5 countries across Europe, I worked as Senior PM in Product Operations in Aviv's central Product & Research Operations team.

Highlights:
- Built & maintained internal interactive user journey exploration tool, allowing anyone to access relevant research and find relevant contact persons at a glance
- Co-launched & improved company-wide product review with 50 presenting product teams, including template creation & maintenance, 1:1 coaching, and event communication & moderation
- Co-launched & improved company-wide new initiative intake process allowing anyone to pitch a product opportunity, including template creation & maintenance, 1:1 coaching, and event communication & moderation
- Handled all product-related internal communications, including announcements from the Group CPO office
- Investigated, launched, and maintained Enterprise Miro account for multi-brand group, including set-up and security in collaboration with the IT department

Eingesetzte Qualifikationen

Kommunikation (allg.), Organisation der Produktentwicklung, Product-lifecycle-management (PLM), Produktmanagement, Projektmanagement (IT), Prozesscoaching

Mentor & Community Lead
Prod MBA, Berlin
9/2020 – offen (3 Jahre, 6 Monate)
IT & Entwicklung
Tätigkeitszeitraum

9/2020 – offen

Tätigkeitsbeschreibung

As a mentor and community lead for the Prod MBA it's my mission to ensure our community members get value out of the Prod MBA even long after they've completed their course.

Highlights:
- Created community onboarding & Slack workspace structure based on member needs
- Regular 1:1s with community members, in person or virtually
- Facilitation of peer-coaching workshops
- Internal & external communication of upcoming workshops, events, and courses
- Planning & execution of in-person meet-ups in Berlin and London

Eingesetzte Qualifikationen

Kommunikation (allg.), Event Marketing / Event management, Schulung / Coaching (allg.)

Product Manager (Festanstellung)
LivingPackets, Berlin
6/2020 – 12/2020 (7 Monate)
Logistikdienstleister
Tätigkeitszeitraum

6/2020 – 12/2020

Tätigkeitsbeschreibung

Tasked with growing a Product Management team from scratch and being at the forefront of all development efforts, there was never a dull day at LivingPackets.

Highlights:
- Co-defined product roadmap in collaboration with founding team
- Introduced agile processes & mutualised team operating model
- Led scrum team and developed & launched product improvements in collaboration with design & engineering leaders for our B2C mobile app, B2B mobile app, as well as our partner and logistics web dashboards
- Hired & onboarded 1 PM & 1 PM intern
- Collaborated with business teams on digital partnership capabilities

Eingesetzte Qualifikationen

Lean Startup, Produktmanagement

Product Owner (Festanstellung)
Acrolinx, Berlin
2/2019 – 6/2020 (1 Jahr, 5 Monate)
IT & Entwicklung
Tätigkeitszeitraum

2/2019 – 6/2020

Tätigkeitsbeschreibung

As a member of Acrolinx’s Product Team, my main mission was to deliver value to our B2B users.

Highlights:
- Created & launched plagiarism checker, including continuous improvements to the algorithm based on real-life data
- Planned & executed 'Capture': A year-long effort to rebuild the Acrolinx product from the ground up to reduce onboarding time, increase usability by laypeople, remove legacy capabilities, and mutualise technical requirements
- Active member of 'Product Leadership Group' focusing on improving ways of working and introducing product-led principles to the R&D team

Eingesetzte Qualifikationen

Produktmanagement, SCRUM

Project Manager / Scrum Master (Festanstellung)
Asana Rebel, Berlin
10/2017 – 8/2018 (11 Monate)
IT & Entwicklung
Tätigkeitszeitraum

10/2017 – 8/2018

Tätigkeitsbeschreibung

Originally hired as a QA Manager, my path at Asana Rebel led me to introduce processes from scratch and help the company scale from 30 people to over 200.

Highlights:
- Set up QA department from scratch, introducing lean processes & hiring QA staff, and ultimately handing QA responsibilities over
- Close collaboration with co-founder on app improvements, including user story creation & management of scrum team
- Facilitation & moderation of all agile ceremonies (including stand-up, sprint planning & review, and retrospectives)

Eingesetzte Qualifikationen

Produktmanagement, Projektmanagement (IT), SCRUM

Head of Quality Assurance (Festanstellung)
OKpanda, Berlin
10/2016 – 10/2017 (1 Jahr, 1 Monat)
IT & Entwicklung
Tätigkeitszeitraum

10/2016 – 10/2017

Tätigkeitsbeschreibung

As Head of QA at OKpanda I was involved in and responsible for every single facet of Quality Assurance. From defining workflows best suited to testing iOS and Android apps in an Agile environment, to manually testing new features, I oversaw and actively engaged in every step of the process.

Highlights:
- Creation and maintenance of test protocols for all OKpanda products
- Management of test resources
- Overseeing and coordinating of app releases and deployments
- Planning of test cycles vis-a-vis engineering

Eingesetzte Qualifikationen

Qualitätsmanagement / QS / QA (IT), Technisches Qualitätsmanagement / QS / QA

Quality Assurance / Games Tester (Festanstellung)
Rockstar Games, Edinburgh
6/2014 – 7/2015 (1 Jahr, 2 Monate)
IT & Entwicklung
Tätigkeitszeitraum

6/2014 – 7/2015

Tätigkeitsbeschreibung

I joined Rockstar North as a Game Tester on nightshift. I gained vital knowledge of Quality Assurance and was quickly given extra responsibilities.

Highlights:
- Creation & management of logging process for multi-location online sessions
- Report creation & communication to QA leadership
- Multi-console testing of latest GTA online builds on all available platforms, including GTA online heists
- Testing of cross-platform & cross-gen player character transfers & real money transactions

Eingesetzte Qualifikationen

Qualitätsmanagement / QS / QA (IT), Technisches Qualitätsmanagement / QS / QA

Ausbildung

English Literature & Journalism
BA (Hons)
2013
Edinburgh

Über mich

Hello! My name’s A. and I’m a Product Operations Consultant and Coach.

From 10-person startups to multi-brand European powerhouses with thousands of employees - I've seen it all.

Forever at the intersection of Product and Engineering, I've seen both sides and am intimately familiar with the struggles we each face. I truly believe that Product Operations can play a huge role in transforming companies from being competitors to becoming true market leaders, and it's my ambition to help as many organisations as possible discover whether Product Ops is the right next step for them.

I love working with people, encouraging them and inspiring them to strive for excellence, and am on a constant mission to improve myself. Bringing people together is a great passion of mine, and I believe that we learn best when we learn from each other.

Reach out to me if you’d like to talk about Product Operations and how we might work together.

I'm looking forward to it!

Persönliche Daten

Sprache
  • Englisch (Muttersprache)
Reisebereitschaft
Weltweit
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
  • Vereinigte Staaten von Amerika
Home-Office
bevorzugt
Profilaufrufe
332
Alter
35
Berufserfahrung
6 Jahre und 4 Monate (seit 10/2017)

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