Operations/Business/Sales Managerin & TopTalent Matching
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- 22301 Hamburg
- Europa
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- 30.04.2024
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
7/2023 – 12/2023
Tätigkeitsbeschreibung
Team building of 2 Account Managers & 1 Talent Sourcer
Representing the Wind Offshore vertical under the brand "Taylor Hopkinson powered by Brunel" in a key region that has been defined as a strategic growth area.
Leading the team and taking ownership of the sales plan for the region.
Generating the pipeline of relevant and fillable vacancies (Grade A&B) from new and existing clients as per sales target.
Working with the global and local delivery teams and securing knowledge-sharing.
Close collaboration with Global Driver and affiliate Taylor Hopkinson across the vertical to align and deliver the BD strategy.
Developing existing relationships to unlock new contacts and new areas / geographies of existing client business.
Mapping the market across industry, government and associations to identify key influential persons to generating new client relationships and vacancy pipeline.
Driving revenue to meet the agreed milestones leading to defined hiring needs and team expansion.
Networking throughout industry on C-level and a face-to-face basis leading business opportunities.
Recording all data and activities in the IT-landscape Bullhorn and Mercury.
Budgetierung, Kalkulation, Management (allg.), Personalberatung, Personalsuche / -auswahl, Stellenbeschreibung, Projektleitung / Teamleitung, Projektmanagement, Projektmanagement - Angebotsmanagement, Projektmanagement - Personalmanagement, Geschäftsfeldstrategie, Marketing (allg.), Marketing- / Vertriebsanalyse, Direktvertrieb, Organisation des Vertriebs, Vertrieb (allg.), Vertriebsmanagement, Vertriebswege, Teamentwicklung, Angebotskalkulation
3/2022 – 6/2023
Tätigkeitsbeschreibung
Responsibility for the development and expansion of target customers in the renewable energy sector (including Wind Onshore, Wind Offshore, Solar, green Hydrogen and Energy Storage) within the DACH-CZ region.
Ensure commercial objectives of the Renewables vertical , including budget and annual planning. Achieved 20% increase in revenue to €5.8M in 2022 and generated 19 new clients through teamwork.
Identification and continuous analysis of potential growth opportunities as well as coordination of corresponding activities in close cooperation with internal stakeholders within the matrix structure of the Brunel as well as Taylor Hopkinson organization.
Strategic business partner with a strong customer focus to strengthen the Brunel and Taylor Hopkinson powered by Brunel brand through networking, events, memberships and customer engagement.
Actively participate, manage and deliver national and EU tenders on time.
Acquiring new clients and leading Frame Work Agreements as well as client onboarding.
Initiator and member of the WindEnergy Messe Hamburg project team in 2022, participation as booth captain.
Support of marketing activities such as campaign placements with target group definition and job descriptions.
Close collaboration with the TAC team and regular review of core profiles and measures.
Budgetierung, Personalberatung, Personalbetreuung, Personalsuche / -auswahl, Recruiting, Stellenbeschreibung, Projektkalkulation, Projektmanagement - Angebotsmanagement, Analyse der Markt- / Wettbewerbsposition, Business Development, Kommunikation (allg.), Vertrieb (allg.), Teamentwicklung, Angebotskalkulation
10/2020 – 9/2021
Tätigkeitsbeschreibung
Responsible for the organization of sales- and marketing activities for the German market in close collaboration and alignment with the CEO
Physical and virtual customer meetings
Development of sales strategies and service products
Participation in transaction of investment activities
Preparation of sales reporting and statistics for CEO
Business-to-business (B2B), Geschäftsfeldstrategie, Kundenanalyse, Marketing- / Vertriebsanalyse, Vertrieb (allg.), Vertriebsgestaltung, Vertriebsmanagement
12/2017 – 9/2020
Tätigkeitsbeschreibung
Achieve consistent improvement of processes, customer satisfaction ratings (from -8 in 2017 to +32 in 2019) and take responsibility for customer escalations by solving issues (commercially and/or technically) and optimize operational efficiency
Sales oriented, identfication of Aftersales as well as Mods & Upgrade opportunities (additional revenue of approx. 25% in FY2019/2020 achieved)
Set priorities for the team to ensure task completion and performance goals are met, such as: EHS, Quality, Scheduled Service, MTBV and productivity
Creating synergies within operational service setup between two hubs, processes and policies in support of organizations mission with the result of cost reduction by approx. 10%
Implantation and integration of exGamesa fleet into current organization
Review financial statements, customer surveys and activity reports, and other performance data to measure/analyze productivity and goal achievement and to determine areas needing cost reduction and program improvement (led to an EBit improvement of approx. 120% within 4 years)
Work closely with Sales & Project Management to ensure new projects and customers are on-boarded with seamless hand-over / transition into 'in-life' long term service contracts
Determine staffing requirements and Interview hier and train new employees, and/or oversee those personnel processes
Asset management, Service Management, Prozessoptimierung, Change Management, Personalführung, Personalsuche / -auswahl, Projekt - Berichtswesen, Projektleitung / Teamleitung, Projektmanagement - Claimmanagement, Kooperationen, Kundenberatung, Business-to-business (B2B), Servicekonzept, Teamentwicklung, Technischer Vertrieb
5/2015 – 12/2017
Tätigkeitsbeschreibung
Optimizing the operational service setup, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business processes and organizational planning
Controlling business activities of defined windfarms according to contract types
Review financial statemtents, customer surveys and activity reports, and other performance data measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Close collaboration with Site Manager in order to elaborate best set up of Service technician teams responsibilities for windfarm projects in regards to costs and productivity, availability and EHS requirements
Service Management, Management (allg.), Projektleitung / Teamleitung, Projektmanagement - Claimmanagement, Kooperationen, Kundenberatung, Vertragsmanagement, Teamentwicklung
3/2013 – 4/2015
Tätigkeitsbeschreibung
Increased Turnover by Sales Activities such as Power Curve Upgrades, SDL by plus 8Mio. €
Improve customer service experience, create engaged customers and facilitate organic growth
Main interface between Customer and back office team (consisting of Order Processing, Monitoring and different regional support levels)
Reaching business aims targeted by service contracts and improving business by detecting improvement potential in processes and communication in day-to-day business between Service Hub and customer
Reporting of defined windfarms, regulation and phase-out of customer claims using defined IT-systems
Projektmanagement - Vertragsmanagement, Technischer Vertrieb
1/2010 – 2/2013
Tätigkeitsbeschreibung
Take Owernship of customer issues and follow topics through resolution
Develop service procedures, policies, and standards
Keep accurate records and documents customer service actions and discussions
Service Management, Kundenberatung
9/2009 – 12/2009
TätigkeitsbeschreibungVertrieb von Leuchtmitteln B2B
Eingesetzte QualifikationenTechnischer Vertrieb
3/2002 – 7/2009
Tätigkeitsbeschreibung
B2B Sales Activities in northern and southern part of Europe like Italy, Spain, France, Norway, Finland etc.
Identifying market requirements and opportunities
Turnover of approx. 6Mio € achieved / fulfilled within Cruise & Shipbuilding industry
Vertragsmanagement, Verhandlungstraining, Technischer Vertrieb
10/1999 – 3/2002
TätigkeitsbeschreibungVertriebsinnendienst - Südeuropa
Eingesetzte QualifikationenVertriebsmanagement
1/1997 – 9/1999
TätigkeitsbeschreibungExportmanagement Island
Eingesetzte QualifikationenAuf-/Ausbau Ex- / Importorganisation
Über mich
> 14 Jahre Erfahrung in der Windenergie-Branche mit Schwerpunkt auf Personalführung- und Vermittlung sowie Organisationsentwicklung
- davon 10 Jahre im Bereich Service Operations eines Turbinenherstellers mit hoher Kunden- und Vertriebsorientierung.
- 5 Jahre fundierte Erfahrung als Teamleiter Operation Management, Deutschland Onshore. Ausgeprägte Fähigkeiten in der Organisation und Strukturierung komplexer Projekte und Teams, mit Verantwortung für mehr als 1GW für wirtschaftliche Ergebnisse, Qualität, Termine und EHS.
- 10 Jahre Vertriebserfahrung in der Schiffbauindustrie als Intl. Key Account Manager.
Weitere Kenntnisse
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Spanisch (Grundkenntnisse)
- Französisch (Grundkenntnisse)
- Italienisch (Grundkenntnisse)
- Europäische Union
- Schweiz
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