Senior Automic/UC4 Consultant

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  auf Anfrage
  11471 Cairo
 07.06.2018

Kurzvorstellung

I have a 10 years of experience on Automic Workload Automation product from UC4 V.5 to One Automation 2015 ( Presales, installation, upgrade, implementation, administration, support and training).

Ich biete

IT, Entwicklung
  • UC4
    10 Jahre, 2 Monate Erfahrung
  • webMethods
    4 Jahre, 8 Monate Erfahrung
  • Schulung / Training (IT)
  • Webservices
  • IT-Support (allg.)
  • Software Architektur / Modellierung
  • Software Analyse
Management, Unternehmen, Strategie
  • Enterprise project management (EPM)
    10 Jahre, 2 Monate Erfahrung
Marketing, Vertrieb, Kommunikation
  • Presales
    5 Jahre, 6 Monate Erfahrung
  • Postsales

Projekt‐ & Berufserfahrung

Senior Automic/UC4 Consultant (Festanstellung)
Kundenname anonymisiert, Manama
12/2012 – 5/2018 (5 Jahre, 6 Monate)
Telekommunikation
Tätigkeitszeitraum

12/2012 – 5/2018

Tätigkeitsbeschreibung

Main responsibilities and activities include:
• Solve business problems for our Customers by combining IT Knowledge with Industry Expertise coupled with the delivery of best-of-breed solutions by using Resolve Incident Resolution and UC4 Workload Automation (i.e. an Automic Software, now acquired by CA Technologies product) tools.
• Design and Implement Services based on Customers’ Requirements.
• Build and automate integrated reusable services to accelerate Customers’ Business Processes.
• Maintain accurate and consistent System Architecture for installing Automation/Middleware tools and integrating with Customers’ different on-site Applications.
• Provide our Customers with a range of innovative cutting edge Automation tools in order to help them in the following areas:
- Business Processes Automation.
- Accelerating Network Incident Resolution.
- Accelerating Security Incident Resolution.
- Application Workload Automation.
- Application Service Orchestration.
- Disaster Recovery Automation and Monitoring
- Service Implementation.
- Service Management.
• Implement and Automate Customers Business and Operational processes on our Automation tools.
• Provide our Customers a full System and Service Support on our Automation tools.
• Provide our Customers on-site training on our Automation tools.

Some of our Customers in the Middle East Area:

• Telecom Sector:
- Orange (Egypt)
- Orange (Tunisia)
- Etisalat (Egypt)
- VIVA (Bahrain)

• Banking Sector:
- Bahrain Islamic Bank (Bahrain)
- National Bank of Bahrain (Bahrain)
- Ahli United Bank (Bahrain)
- Abu Dhabi Islamic Bank (UAE)
- Qatar Islamic Bank (Qatar)
- Qatar International Islamic Bank (Qatar)

• Retail Sector:
- eXtra (Saudi Arabia).
- Nice (Saudi Arabia).

Eingesetzte Qualifikationen

2nd & 3rd Level Support, UC4, Enterprise project management (EPM), Presales


Software Engineer (Festanstellung)
Kundenname anonymisiert, Cairo
4/2008 – 11/2012 (4 Jahre, 8 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2008 – 11/2012

Tätigkeitsbeschreibung

Main responsibilities and activities include:
• Develop integrated usable services for new and existing systems.
• Design Middleware Applications infrastructure.
• Administrate Middleware Applications on Application and Server levels.
• Implement and Automate Business and Operational processes in order to save time, money and resources.
• Maintain the Business and Operational processes integration between Middleware Applications and other new and existing systems.
• Creating full High and Low level documentations for every Business and Operational processes implemented on Middleware Applications.

Eingesetzte Qualifikationen

Microsoft SQL-Server (MS SQL), Service Management, UC4, webMethods, Enterprise project management (EPM)

Ausbildung

Bachelor of computer science, Cairo University
(Computer Science)
Jahr: 2007
Ort: Cairo

Qualifikationen

UC4, Project Management, System/Service Delivery, Support, Software Presales, System/Service Integration.

Persönliche Daten

Sprache
  • Arabisch (Muttersprache)
  • Englisch (Fließend)
  • Französisch (Grundkenntnisse)
Reisebereitschaft
Weltweit
Profilaufrufe
61
Alter
33
Berufserfahrung
10 Jahre und 4 Monate (seit 04/2008)
Projektleitung
8 Jahre

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