freiberufler Senior Automic/UC4 Consultant auf

Senior Automic/UC4 Consultant

  • auf Anfrage
  • 11471 Cairo
  • Weltweit
  • ar  |  en  |  fr
  • 16.02.2019


I have a 10 years of experience on Automic Workload Automation product from UC4 V.5 to One Automation 2015 ( Presales, installation, upgrade, implementation, administration, support and training).

Ich biete

  • Enterprise project management (EPM)
  • IT-Support (allg.)
  • Postsales
  • Presales
  • Schulung / Training (IT)
  • Software Analyse
  • Software Architektur / Modellierung
  • UC4
  • webMethods
  • Webservices

Projekt‐ & Berufserfahrung

Senior Automic/UC4 Consultant (Festanstellung)
Kundenname anonymisiert, Manama
12/2012 – 5/2018 (5 Jahre, 6 Monate)

12/2012 – 5/2018


Main responsibilities and activities include:
• Solve business problems for our Customers by combining IT Knowledge with Industry Expertise coupled with the delivery of best-of-breed solutions by using Resolve Incident Resolution and UC4 Workload Automation (i.e. an Automic Software, now acquired by CA Technologies product) tools.
• Design and Implement Services based on Customers’ Requirements.
• Build and automate integrated reusable services to accelerate Customers’ Business Processes.
• Maintain accurate and consistent System Architecture for installing Automation/Middleware tools and integrating with Customers’ different on-site Applications.
• Provide our Customers with a range of innovative cutting edge Automation tools in order to help them in the following areas:
- Business Processes Automation.
- Accelerating Network Incident Resolution.
- Accelerating Security Incident Resolution.
- Application Workload Automation.
- Application Service Orchestration.
- Disaster Recovery Automation and Monitoring
- Service Implementation.
- Service Management.
• Implement and Automate Customers Business and Operational processes on our Automation tools.
• Provide our Customers a full System and Service Support on our Automation tools.
• Provide our Customers on-site training on our Automation tools.

Some of our Customers in the Middle East Area:

• Telecom Sector:
- Orange (Egypt)
- Orange (Tunisia)
- Etisalat (Egypt)
- VIVA (Bahrain)

• Banking Sector:
- Bahrain Islamic Bank (Bahrain)
- National Bank of Bahrain (Bahrain)
- Ahli United Bank (Bahrain)
- Abu Dhabi Islamic Bank (UAE)
- Qatar Islamic Bank (Qatar)
- Qatar International Islamic Bank (Qatar)

• Retail Sector:
- eXtra (Saudi Arabia).
- Nice (Saudi Arabia).

Eingesetzte Qualifikationen

2nd & 3rd Level Support, UC4, Enterprise project management (EPM), Presales

Software Engineer (Festanstellung)
Kundenname anonymisiert, Cairo
4/2008 – 11/2012 (4 Jahre, 8 Monate)

4/2008 – 11/2012


Main responsibilities and activities include:
• Develop integrated usable services for new and existing systems.
• Design Middleware Applications infrastructure.
• Administrate Middleware Applications on Application and Server levels.
• Implement and Automate Business and Operational processes in order to save time, money and resources.
• Maintain the Business and Operational processes integration between Middleware Applications and other new and existing systems.
• Creating full High and Low level documentations for every Business and Operational processes implemented on Middleware Applications.

Eingesetzte Qualifikationen

Microsoft SQL-Server (MS SQL), Service Management, UC4, webMethods, Enterprise project management (EPM)


Bachelor of computer science, Cairo University

(Computer Science)
Jahr: 2007
Ort: Cairo


UC4, Project Management, System/Service Delivery, Support, Software Presales, System/Service Integration.

Persönliche Daten

  • Arabisch (Muttersprache)
  • Englisch (Fließend)
  • Französisch (Grundkenntnisse)
14 Jahre und 5 Monate (seit 04/2008)
8 Jahre


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