Scrum Master, Agile, PM

2/2017 – 1/2019

DEUTSCH
Senior Project Manager & MitgründerSenior Project Manager & Mitgründer

Projektmanager / Product Owner
HoppyGo (P2P Car Sharing) Entwicklung neuer Mobilitätsdienste vom Konzept über Prototyp/PoC, MVP bis hin zur Nr. 1 P2P Car Sharing in der Tschechischen Republik.
Business Case, KPIs, Lieferantenmanagement, Gremiumsfreigabe (Investition ŠKODA AUTO).
Später in den Aufsichtsrat von HoppyGo berufen

Chief Operations Officer & MitbegründerChief Operations Officer & Mitbegründer

Rechte Hand des DigiLab-Geschäftsführers. Konzentriert sich auf die Rationalisierung und Leistungssteigerung einzelner Projekte. Hauptsächlich durch die folgenden Bereiche (Einstellung, Überwachung und Steuerung von Teams):
- Entwicklung (DEV-Strategie festlegen, Anfangsteam einstellen, externe Lieferanten verwalten)
- IT-Migration (HW, SW, Lieferant, Compliance, Anbindung an Muttergesellschaft, Sicherheitsaudit ISO 27001)
- Personalwesen und Einstellung (Personalvermittlungsagenturen, interne Personalvermittler, Interviews, Bewertungen, Festlegung von KPIs, Motivations- und Leistungsprogramm, Vermittlung ausgewählter Potenzialträger, interne Richtlinien und Prozesse)
- Betrieb (Backoffice-Team, das sich um die tägliche Geschäftsunterstützung kümmert)
- Marketing (Team für Projekte mit hoher Priorität), PM (PM aller Projekte), Analysten, Discovery (Forschung, Konzepte, PoC, Pre-MVPs, Design Thinking)

ENGLISH
Senior Project Manager & Co-FounderSenior Project Manager & Co-Founder
Jan 2017 - Jan 2018 · 1 yr 1 moJan 2017 - Jan 2018 · 1 yr 1 mo
Prague, The Capital, Czech RepublicPrague, The Capital, Czech Republic
Project Manager / Product Owner
HoppyGo (P2P Car Sharing) new mobility service development from concept, through prototype/PoC, MVP to the #1 P2P car sharing in Czech Republic.
Business case, KPIs, supplier management, board approval (ŠKODA AUTO investment).
Later appointed to the HoppyGo Supervisory Board

Chief Operations Officer & Co-FounderChief Operations Officer & Co-Founder
Feb 2018 - Jan 2019 · 1 yrFeb 2018 - Jan 2019 · 1 yr
Prague, The Capital, Czech RepublicPrague, The Capital, Czech Republic
Right hand of the DigiLab Managing Director. Focused on streamlining and increasing performance of individual projects. Mainly through the following areas (hiring, overseeing and steering teams):
- Development (set DEV strategy, hired initial team, managed external suppliers)
- IT migration (HW, SW, supplier, compliance, connection to mother company, security audit ISO 27001)
- HR and hiring (recruitment agencies, internal recruiters, interviews, evaluations, KPIs setting, motivation and benefit program, couching selected high-potential individuals, internal guidelines and processes)
- Ops (back-office team team taking care of daily business support)
- Marketing (team covering high priority projects), PM (PM of all projects), Analysts, Discovery (research, concepts, PoC, pre-MVPs, Design thinking), Legal

Agile Entwicklung, Digitalisierung, Lean Startup, PMO (IT)

1/2015 – 6/2016

DEUTSCH
Der Geschäftsbereich eBay Enterprise wurde an Zeta Interactive verkauft.

Head of Prague Center Operations, der alle Aspekte des Geschäfts direkt überwacht:
- Kundendienst und Betrieb (Servicevertragsverhandlungen, Überwachung der Ausführung und Bereitstellung aller Dienstleistungen - E-Mail, Analyse, CRM-Programme und Koordinierung von Sonderprojekten über Kontinente hinweg, Prozesse, Berichterstattung, SOW, SLAs ...)
- Finanzen (Einnahmen, Budgetierung, Prognosen, Rechnungsstellung, Bestellungen...)
- HR (Interviews, Einstellung, Verhandlungen, Gehaltsabrechnung, 1on1s, Eskalationen, Teamwachstum, Couching...)
- Recht (Vereinbarungen, Verträge, Kündigungen...)
- Partner (Recruiter, Gehaltsabrechnung, neue Büromiete...)



ENGLISH
eBay Enterprise division was sold to Zeta Interactive.

Head of Prague center operations directly overseeing all aspects of business:
- Client service and Operations (service contracts negotiations, overseeing execution and delivery of all services - emailing, analysis, CRM programs and coordinating special projects across continents, processes, reporting, SOW, SLAs...)
- Financial (revenue, budgeting, forecasting, invoicing, POs...)
- HR (interviewing, hiring, negotiations, payroll, 1on1s, escalations, team growth, couching...)
- Legal (agreements, contracts, terminations...)
- Partners (recruiters, payroll, new office lease...)

CRM Beratung (allg.), Nearshoring

9/2011 – 9/2014

found in reference description 3
found in reference description 3
2013-2014 - Digital Operations Manager
2012-2013 - Digital Lead
2011-2012 - Team Lead WE

Client: Microsoft
Region: Europe (WE + CEE + signle subs)
Team: 29 consisting of Project managers, Team Leads, Developers and Editors

Responsibility:
- overseeing all website related work (production/maintenance)
- single point of contact of key internal and external stakeholders
- Managing various Microsoft websites in Western Europe markets
- Delivering campaign updates across region within defined scope across region within set deadlines
- Hiring, training, motivating, supervision of resources (SLA, quality of delivered work...)
- Working from agency side making sure both client and agency meet their goals and satisfaction levels are maintained

Digitalisierung, Online Marketing (allg.), Web Entwicklung (allg.)