- Prozess- / Workflow-Analyse
Organisation, Management & Behörden
- Projektmanagement / PMO
- Projektleitung (allg.)
- Change Management
- Prozess-Beratung / -Analyse
- Risikomanagement / Compliance
- Finanzen, Banken
Since 2006 Im successful as self-employed consultant for IT-Service Management and Project Management.
The following certifications are the basis for my success:
- ITIL Service Manager v2 and Foundation v3
- Project Manager PRINCE2 Practitioner
- Consulting & Auditing ISO20000
My main desire concerning the quality of services is to continuously improve the agreed services with respect to the involved people, processes and practices.
Following several IT-Service Management projects at Deutsche Bank, Novartis Vaccines & Diagnostics and German Employment Agency Central-IT, I took over the responsibility as a Training Manager for EADS Saudi Ltd. (European Aeronautic Defence and Space Company, aka CASSIDIAN).
Currently Im looking forward to take over a new responsibility in IT-Service Management.