Senior Projektmanager
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- 50668 Köln
- Europa
- de | en
- 01.07.2023
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
1/2018 – 6/2019
TätigkeitsbeschreibungInterim management as head of IT adminsitration for Helaba and project lead for implementation of Omada Identity- and Access-Management
Eingesetzte QualifikationenActive Directory, Interim Management, Personalorganisation, Personalplanung, Personalsuche / -auswahl
3/2017 – 9/2017
Tätigkeitsbeschreibung
• Preparation of a communications strategy and journey plan
• Creating a communications matrix and prioritisation of projects
• Creating of department and project specific comms
• Publishing comms in the intranet
Change Management, Kommunikations-Konzepte
4/2015 – 12/2016
Tätigkeitsbeschreibung
• Erstellung eines Kommunikationskonzeptes für das unite Program in enger Abstimmung mit dem Kunden
• Identifizierung aller für Endanwender relevanten Änderungen in der Handhabung neuer Produkte/Services
• Erstellung der entsprechenden Quick Guides/FAQs/E-Mail-Informationen/Plakate für Endanwender
Change Management, Projektmanagement - Kommunikation, Interne Kommunikation, Kommunikationsstrategie, Train the Trainer
10/2014 – 3/2015
TätigkeitsbeschreibungAufbau Reporting für Identity- und Accessmanagement
Eingesetzte QualifikationenMicrosoft SQL Server Reporting Services (SSRS), Projektleitung / Teamleitung
3/2014 – 8/2014
Tätigkeitsbeschreibung
Protect.On
• Revision of “Group Policy Information Security” and eight “Business Directives” according to
ISO/IEC 27001
• Obtaining feedback from providers and line organization
• Consolidate feedback to create a proposal for the “Group Information Security Officer”
6/2013 – 2/2014
Tätigkeitsbeschreibung
Improve IT
• Investigation on ITIL service processes (incident, prob-lem, change, escalation, capacity,
release)
• Evaluation of results and deriving measures to increase customer perception
• Investigation on governance structure
• Revision and alignment of governance structure in order to implement effective cross provider
steering
• Alignment of respective RACI and documentation of board charters
1/2013 – 6/2013
Tätigkeitsbeschreibung
Offshore Enablemet
• Creation of an aligned “Solution Toolbox” to enable off-shore projects focused on data privacy
and data protec-tion
• Categorization of applications, obtaining powers of attor-ney, alignment and signing of EU Model
Clauses
• Design and documentation of data privacy processes in an international environment
4/2012 – 12/2012
Tätigkeitsbeschreibung
IDOS
• Definition of data privacy categories for applications
• Categorization of round about 3.500 applications
• Coordination and sign-off of EU Model Clauses
• Design and documentation of data privacy processes
1/2011 – 3/2012
Tätigkeitsbeschreibung
TransForward
• Design and coordination of international “Service Delivery Models” for 14 agreed services
• Design and approval of service provision processes
• Creation risk-analysis, approval und documentation
1/2009 – 12/2010
Tätigkeitsbeschreibung
Data collection External Workforce
• Provision of a group-wide, systematic and structured data collection of external workforce:
• Leadership of project team
• Analysis and documentation of as-is situation
• Design, conception, coordination and documentation of a group-wide tool
• Commissioning und implementation and approval of the tool
• Rollout und communication of the tool
• Hand-over to release-process
1/2008 – 12/2008
Tätigkeitsbeschreibung
Client Refresh
• Definition, coordination und implementation of a "Core Profile" in time for rollout of 38.000 IT-
Workplaces for Deutsche Post AG:
• Leadership of project team
• Conception of "Core Profile"
• Coordination of "Core Profile"
• Documentation of "Core Profile"
• Implementation of "Core Profile" within acceptance envi-ronment
• Approval and hand-over to release-process
6/2007 – 7/2008
Tätigkeitsbeschreibung
Managed Print Services (MPS)
• Implementation of product within three pilot sites and as-sessment of results as pre-requisite
for a group-wide rollout:
• Leadership of project team
• Development, coordination and presentation of overall concept
• Identification of pilot sites
• Executing pilot based on transition planning
• Assessment and preparation of pilot results
9/2006 – 6/2007
Tätigkeitsbeschreibung
SLA Frame Desktop
• Implementation contractual agreed services of provider, identification und enforcement of
claims:
• Analysis open issues
• Coordination and assessment of results in cooperation with the customer
• Commissioning of contractual agreed services
• Implementation of contractual agreed services in cooper-ation with the customer
• Realization of claims in total 1.5 Mio. €
1/2006 – 8/2006
Tätigkeitsbeschreibung
Task Force DHL
• Implementation customer satisfaction index and identify-ing and executing respective
communication measures for stability:
• Creation communication concept
• Clarifying communication content and used media
• Communication and measurement of identified measures
• On-schedule implementation of identified communication measures
• Measurement of customer satisfaction
• Hand-over in run organization
Ausbildung
München
Über mich
Communications skills, leadership skills, organizational talent, moderation and presentation, coaching, empathy
Negotiation skills, developed intercultural competence, planning expertise and strategic talent
Weitere Kenntnisse
• inter alia: MS Office, MS Project, MS Visio
Project Management:
• Over 20 years of international project experience, detailed knowledge of project management standards, Project Excellence, IPMA, GPM, PMI, Scrum
IT Outsourcing:
• Contract negotiations desktop services, operational contract steering, TRO-leasing, contractual, penalty negotiations
Processes:
• Business process optimization, ITSM processes, HR processes, Service Definition, Service Design, Service Transformation, Service Operation, Identity & Access Management
IT-Service:
• Managed Desktop Services, Managed Print Services
Steering:
• Product income statements, IT controlling, KPI definition, user surveys
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
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