Quality Manager
- Verfügbarkeit einsehen
- 0 Referenzen
- 90€/Stunde
- 64625 Bensheim
- Weltweit
- de | en | es
- 07.12.2014
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
1/2014 – 5/2014
Tätigkeitsbeschreibung
Project Quality Manager for EPS software projects (January, February, and May 2014)
Key Achievements/tasks:
- Performed an A-SPICE self-assessment of the development team
- Operational quality tasks: approvals, problem reviews, document reviews
- Trained the team on review methods including inspections
- Set-up, moderation, and follow-up of requirement reviews
Qualitätsmanagement / QS / QA (IT), Prozessoptimierung
9/2012 – 4/2014
Tätigkeitsbeschreibung
Project Quality Manager for the software projects in the department Mechatronics / Automated Manual Transmissions. Operational as well as process improvement tasks. Standard process is based on Automotive SPiCE.
Key Achievements/tasks:
- Prepared the project team two OEM audits (February and September 2013). The audit spanned all three involved locations. The goal was to achieve a considerable improvement over last year’s audit, which was reached.
- Developed quality goals for 2013 for the AMT projects
- Developed and monitored metrics to measure progress on QA goals
- Rewrote several key documents (Quality Plan, Project Plan, Risk Management Plan)
- Worked on specifying several software development processes (problem management, integration test, data application, quality management), based on the company-defined standard process.
- Operational tasks include planning, performing and monitoring reviews such as process reviews, finding reviews, documentation reviews, etc.; reporting the quality status of the projects; performing gate reviews and releases.
Reporting, Qualitätsmanagement / QS / QA (IT), Prozessoptimierung
1/2012 – 9/2012
Tätigkeitsbeschreibung
Development of a Tech Transfer solution – concept, requirements, pilot
Business Process Modeling
Key Achievements:
- Developed the concept for a unique tech transfer solution for the pharmaceutical market
- Developed pilot for tech transfer solution which was successfully tested with one major pharmaceutical company
- Wrote the requirements document as a basis for a web application, based on the experience collected with the pilot and a market validation study
- Mapped tech transfer process
Requirement Analyse, Prozessberatung
11/2011 – 6/2012
Tätigkeitsbeschreibung
Leading process mapping efforts for a variety of IT projects with American Airlines Maintenance & Engineering. Later transferred to Dallas, TX, to be part of the SAP ECC Implementation Project. In this project also served as IT Security Lead to implement SAP security roles.
Key Achievements:
- Lead of several process mapping efforts within Maintenance & Engineering.
- Developed the role and authorization model for a new SAP implementation
Prozessberatung
3/2009 – 7/2011
Tätigkeitsbeschreibung
Managed process mapping, analysis and improvement, guiding teams to streamline processes in continuous improvement environment. Served as change agent, leveraging expertise to support initiative planning and execution. Conducted annual product reviews (APRs); served as project manager.
Key Achievements:
- Planned and managed project, crafting standard operating procedures (SOPs) for new manufacturing site.
- Developed customized FMEA for the company.
- Developed hierarchical model of 800+ SOPs to visualize interdependencies between documents and their content.
- Conducted successful pilot to launch ARIS company-wide; mapped majority of Quality System processes (CAPA, Change Management, Complaints, Deviations and others). Mapped part of manufacturing process for one product (Compounding and Filling).
- Developed document automation (APR document) in Word from source data in Excel.
Reporting, Qualitätsmanagement / QS / QA (IT), Prozessoptimierung, Prozess- / Workflow, Prozessberatung
1/2009 – 3/2009
TätigkeitsbeschreibungLocalized and tested Intel Software.
Eingesetzte QualifikationenTesting (IT), ISTQB
6/2006 – 6/2007
Tätigkeitsbeschreibung
As key member of team including 120+ cross-functional personnel in 3 nations, used ISO and ITIL standards and principles to develop quality and process management for strategically vital Oracle project integrating financial and management accounting. Negotiated annual quality objectives; planned, managed and conducted process assessment; supported teams in process review and redesign. Tracked and reported on progress.
Key Achievements:
- Conducted ISO 15504 process assessment for 15 processes, identifying capability level and partnering with key stakeholders to define desired processes, and supported process development and improvement with templates, guidelines and individual support.
- Initiated and managed team's initial quality functions incorporating analysis, goal-setting, planning and improvement tracking functions.
- Created templates for test plans, review and non-conformance reports and process descriptions.
Qualitätsmanagement / QS / QA (IT), Prozessberatung
6/2005 – 5/2006
Tätigkeitsbeschreibung- Temperature / humidity monitoring system and processes: Created graphic chart of monitoring system using OSI software; developed Excel reports and charts for data analysis (control charts, reports for alarm reason and responsiveness, retrospective data, mean kinetic temperature); developed technical acceptance test plans.
Eingesetzte QualifikationenReporting
3/2005 – 5/2005
Tätigkeitsbeschreibung- Software process assessor (SPiCE): Performed process assessment and improvement initiative involving ISO 15504 for 18 processes in €20M State Financial Ministry project.
Eingesetzte QualifikationenProzessoptimierung, Prozessberatung
10/2000 – 2/2005
Tätigkeitsbeschreibung
Provided consultative support, focusing on client process assessment / improvement. Interacted with customers to assess existing and develop process improvement initiatives. Participated in account management functions. Developed proposals and delivered client presentations; planned, evaluated, developed and conducted configuration management training. Provided product management for assessment tools; managed Web site content.
Key Achievements:
- Conducted SPiCE (ISO 15504) project involving multiple government departments and requiring mapping from government's process map (Nove-IT) relative to ISO standards.
- Served as configuration manager on several client projects, including pilot planning / execution and team training, use of RUP model to implement configuration management process, and use of Clear Case and Clear Quest for configuration and change management respectively.
- Re-vamped portfolio and marketing method, resulting in doubled seminar-related sales revenue in only one year.
Qualitätsmanagement / QS / QA (IT), Versionierung / Versionsverwaltung, Schulung / Training (IT), Prozessoptimierung, Prozess- / Workflow, Prozessberatung
Zertifikate
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Spanisch (Gut)
- Französisch (Gut)
- Europäische Union
- Vereinigte Staaten von Amerika
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