freiberufler Berater / Projektleiter System Integrationen ERP CRM SCM Schnittstellen & Prozesse, Rollouts Omnichannel & Multi-Channel Retail, eBusiness / eCommerce, Logistik & Distribution, SAP Hybris WebSphere Magento Cloud auf freelance.de

Berater / Projektleiter System Integrationen ERP CRM SCM Schnittstellen & Prozesse, Rollouts Omnichannel & Multi-Channel...

offline
  • 175€/Stunde
  • 5033 Buchs (AG)
  • Europa
  • de  |  en  |  es
  • 02.09.2018

Kurzvorstellung

Berater, Projektleiter, Omnichannel Rollouts, Multi-Channel, Retail, POS, eCommerce, Supply Chain, System Integration, ePayments, Logistik, Schnittstellen, ERP/CRM/PIM, Fulfillment, Prozesse, SAP Hybris, WebSphere, Magento Cloud

Ich biete

  • E-Commerce
  • Projektmanagement (IT)

Projekt‐ & Berufserfahrung

Solution Manager e-Commerce
Kundenname anonymisiert, Aarau
10/2013 – 6/2014 (9 Monate)
Maschinen-, Geräte- und Komponentenbau
Tätigkeitszeitraum

10/2013 – 6/2014

Tätigkeitsbeschreibung

Internationale Beratung, Consulting
eBusiness / eCommerce Solutions
Konzeption Omnichannel / Multi-Channel Prozesse
Omnichannel / Multi-Channel Lösungen / Solutions
Fulfillment Prozesse für automatisierte Distributionszentren

Eingesetzte Qualifikationen

Business Intelligence and Reporting Tools (BIRT), Online Analytical Processing (OLAP), Online Transaction Processing (OLTP), Management (allg.), Prozessmanagement, Public Relations, Handel (allg.), E-Commerce

Project Manager E-Commerce / Online Business Operations
Kundenname anonymisiert, Barcelona
6/2011 – 3/2013 (1 Jahr, 10 Monate)
Handel
Tätigkeitszeitraum

6/2011 – 3/2013

Tätigkeitsbeschreibung

Projektleitung
Projekt Koordination
e-Commerce Plattform Migration
B2B Commerce
B2C Commerce
Multilingual Catalogue
Logistics
Neues CMS
Produkt DB Migration (Axapta zu SAP)
Digital & Physical Goods
Multi-Channel Modell
Anbindung an SAP Schnittstelle (PI)
Online-Zahlungen
Anbindung an Finanzpartner Schnittstelle
Anbindung an Logistik
Katalog-Prozesse (Pricing, Availability)
UX
Process Engineering
Marketing Promotionen
Release & Maintenance Management
24/7 Service
Koordination aller interner und externer Stakeholders (Data-Center, Service-Partner, Agenturen)

Eingesetzte Qualifikationen

Incident Management, Service Management, Betriebssysteme (allg.), SAP PI, SAP Beratung (allg.), Microsoft SharePoint Server, Server-Monitoring, 2nd & 3rd Level Support, 24/7 Support, Migration, Fehlermöglichkeits- und Einfluss-Analyse (FMEA / FMECA), Management (allg.), Business Analyse, Business Development, Fehlermöglichkeits- und -einflussanalyse (FMEA), Marketing (allg.), Absatzförderung, Public Relations, Handel (allg.), Großhandel, Einzelhandel (Retail), Lizenzhandel, E-Commerce, Logistik (Allg.), Supply-Chain-Management (SCM), Retouren- / Garantiemanagement, Materialwirtschaft, Bestandsmanagement, Reverse Logistik, Supplier Relationship Management (SRM)

Project Manager E-Commerce / E-Business IT
Kundenname anonymisiert, Barcelona
4/2000 – 7/2010 (10 Jahre, 4 Monate)
Konsumgüterindustrie
Tätigkeitszeitraum

4/2000 – 7/2010

Tätigkeitsbeschreibung

Business Consulting
Project Manager
Project Coordination
Customer Service
Customer Support
Partner Support
Incidence Management
New Country Launches
ERP Integration
Logistics Integration
Logistics Processes
CRM Integration
Content Dictionary Implementation
Catalogue Integration
Pricing Processes
Availability Processes
Payment & Finance Set-up
Fraud-Screening
PCI / DSS
Credit scoring
Credit validation
Implementation
Reporting
Testing
Release Management
International Rollout
New Country Launch
Post-Launch maintenance
Continuous Development

Eingesetzte Qualifikationen

Online Analytical Processing (OLAP), Online Transaction Processing (OLTP), Reporting, Incident Management, Service Management, McAfee Policy Auditor, PCI-DSS, Release Management, Projektmanagement (IT), Testing (IT), SAP Beratung (allg.), Server-Monitoring, 2nd & 3rd Level Support, 24/7 Support, IT-Support (allg.), Application-Management (AM), Rollout, IT-Beratung (allg.), Fehlermöglichkeits- und Einfluss-Analyse (FMEA / FMECA), Management (allg.), Unternehmensberatung, Business Analyse, Business Development, Service-Level-Management (SLA), Online Marketing (allg.), Account management, CRM (Customer Relationship Management), Public Relations, Finanzen (allg.), Handel (allg.), Großhandel, Einzelhandel (Retail), Lizenzhandel, E-Commerce, Logistik (Allg.), Supply-Chain-Management (SCM), Retouren- / Garantiemanagement, Materialwirtschaft, Logistik Beratung, Bestandsmanagement

Supply Chain, Logistik & Distribution Manager
Kundenname anonymisiert, München
8/1998 – 3/2000 (1 Jahr, 8 Monate)
Großhandel
Tätigkeitszeitraum

8/1998 – 3/2000

Tätigkeitsbeschreibung

Materialwirtschaft
Logistik
Export / Import
Procurement
Customer Support
Inventory management
Warehouse
Supply Chain
Transport
General Ledger
Reporting
Account Management
Partner Management
Relationship Management
Coordination
Controlling

Eingesetzte Qualifikationen

Reporting, IT-Support (allg.), Management (allg.), Partner relationship management (PRM), Account management, Public Relations, Controlling, Beschaffungsmanagement, Logistik (Allg.), Materialwirtschaft, Bestandsmanagement, Transport (allg.), Export, Import

Customer Service & Distribution Manager
Kundenname anonymisiert, München
4/1994 – 10/1997 (3 Jahre, 7 Monate)
Großhandel
Tätigkeitszeitraum

4/1994 – 10/1997

Tätigkeitsbeschreibung

Customer Service
Customer Support
Account Management
Partner Management
Logistik Management
Inventory Management
Supply Chain Management
Procurement
Export / Import
Reporting
Controlling

Eingesetzte Qualifikationen

Reporting, Service Management, IT Service Management (ITSM), IT-Support (allg.), Management (allg.), Partner relationship management (PRM), Account management, Public Relations, Controlling, Dienstleistung (allg.), Beschaffungsmanagement, Logistik (Allg.), Bestandsmanagement, Export, Import

Qualifikationen

IT Project Management, IT Project Coordination, Partner Management, Release Management, New Country Launch, System Integration, Process engineering, Catalog Management, Data Migration,

Über mich

Experienced integration manager, with hands-on Multi-Channel, e-Commerce / e-Business, online payments, IT infrastructure and operations expertise.

Strong customer focus, client facing, key account, business development, KPIs, SLAs, BI and reporting awareness.

Detailed knowledge of e-Commerce (Multi-Channel), digital Marketing, Online Payments, ERP, CRM, PIM and WMS (Logistics) processes and interfaces. Have managed many new country roll-outs, change, transition and migration projects, with release management and post-launch support.

Proven track-record delivering IT, software development and integration projects, achieving cost reductions, margin increases and customer satisfaction improvements. Efficient internal / external international stakeholder coordination and relationship management.

Multicultural, service and solution oriented.

Industry and hands-on experience:

- IT & Web Services, Applications, Operations & Support Management
- Integration of Financial Services & Partners
- Finance / Payment Gateways
- Credit Validation
- Credit Scoring
- Fraud Screening
- Logistics, Supply Chain and Distribution Management
- Integration of Logistics Services & Partners
- Integration of Call-Centers (Sales & Post-Sales Support, Ticketing Systems)
- Supply Chain Integration
- UX / Customer Journey
- CMS
- Catalogue Integration (Multilingual)
- Automated Material Handling

Persönliche Daten

Sprache
  • Deutsch (Fließend)
  • Englisch (Fließend)
  • Spanisch (Muttersprache)
  • Rumänisch (Fließend)
  • Russisch (Fließend)
Reisebereitschaft
Europa
Arbeitserlaubnis
  • Europäische Union
  • Schweiz
Profilaufrufe
2193
Alter
60
Berufserfahrung
31 Jahre und 8 Monate (seit 02/1990)
Projektleitung
15 Jahre

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