Senior UX Research (f/m/d) Ref. 106474

For our client from the energy sector we are looking for a Senior UX Researcher (m/f/d) from 17.06.2024.


#Key data

Start: 17.06.204
End: 01.07.2025
Capacity: Fulltime
Language: English (German, French or Dutch is a Plus)
Location: Berlin (40%) / remote (60%)
Contract: Freelancing


#Tasks

* Lead UX research activities and document it in our Research repository
* Prepare and animate workshops on functional framing, ideation and co-design with key stakeholders (business, IT, end-users, or even on an ad hoc basis for user tests and focus groups
* Collect insights into user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc.)
* Create personas and experience maps through user research and data
* Define the right interaction model and evaluate its success via measurable criteria
* Identify business processes and use cases, define and formalize user journeys or make
* recommendations for improvement to existing journeys
* Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
* Present ideas, concepts and design solutions to various stakeholders
* Communicate design ideas and prototypes to UI Designers and Developers
* Contribute to team efforts by actively participating in broader UX Chapter activities such as feedback sharing sessions and knowledge sharing


#Skills

* 7 years expertise in design thinking in context of agile projects
* 7 years expertise of qualitative and quantitative research methods
* 3 years' experience with interaction design and information architecture
* Ability to create lo-fidelity wireframes in Figma and user flows
* Attention to details and works delivered in high standard
* Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
* Ability to use a design system in Figma is a plus
* Ability to use the research tool Condens is a big plus


#must-have

* Formal qualification (master's degree, certification) in UX is required
* Able to write processes, documentation (project related) and presentations
* Able to demonstrate Information Technologies
* Language skill: fluent (C1) English is mandatory (to interact with users and conduct interviews and tests for instance). German, French or Dutch are a plus.


If you are interested in this vacancy, I look forward to receive your recent CV and your hourly rate.