Microsoft Office Consultant Support / Office Consultant / Microsoft Consulting

November 2018

November 2019

D-Großraum München

nicht angegeben

06.11.2018

AT 9224

Projektbeschreibung

Microsoft Office Consultant / Office Consultant / Microsoft Consulting

My client, a large consultancy, is looking for a Microsoft Office Consultant for a 1 year contract based in Munich.

The ideal candidate will have strong experience in multiple versions of Microsoft Office as well as different Microsoft Office products.

The ideal candidate will be able to demonstrate strong experience in Product Responsibility –
• planning, coordination, implementation of software product, service packs and hot fixes
• maintenance and product support (customization, testing) and documentation (instruction, concept and processes)
• Provide sources, prepare release documents, create RDMS entries, create installation documents, functionality tests, acceptance of the scripting’s / installations, release of the software packages/applications
• Adjustments/configuration of the products (no development), determination of behavior of the products via Group Policies according to customer’s specifications
 Consulting –
• Strategic consulting for the product usage
• Consulting and coaching of users for selection and usage of products,
• cooperation with affected areas/interfaces, assessment and analysis of change requests and VIP Support
 Support - processing and solution for trouble tickets etc.

This is support only, no development done. Gathering requirements by interacting with the business users and provide solution based on it. Good Knowledge on ITIL V3 Incident, Problem & Change Management. Ready to work in 24*7 support environment. Very good communication skills.

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