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Archiviertes Projekt - Senior Change, Communication and Digital Adoption Consultant


Juni 2019

Dezember 2019


nicht angegeben




Senior Change, Communication and Digital Adoption Consultant

The successful candidate will need to be skilled in the following:

* Stakeholder management
* Measurement
* Training/consultancy
* Event management
* Communities management
* Communication and change management

Main tasks/activities:

As a member of the User Adoption & Consulting team, you will support and drive the adoption of the companies Digital Workplace which encompasses the following ambitions:

* An intuitive and convenient user experience allows employees to leverage offered solutions and work smarter
* A seamless collaboration and communication environment truly enables teamwork anytime, anywhere on any device
* A flexible, innovative and modular service supports fast integration of entities and can be tailored to their needs
* A reliable, performing, secure and compliant foundation that ensures cost efficiency and productivity.

Supporting and driving the Digital Workplace adoption on a global basis for our internal customers encompasses the following job responsibilities:

* Ensure timely, consistent and audience relevant customer communication for anything related to the Digital Workplace
* Plan and develop communication activities for the various channels (e.g. email, posters, events, communities)
* Consult the clients knowledge workers on Digital Workplace end-to-end scenarios to enable better performance of the clients business through efficient and effective usage of information
* Provide support for the development of training material (e.g. virtual trainings, step by step guides, instructional videos, simple eLearning) and coordinate training sessions with external trainers
* Support IT service owners and their teams regarding change management, communication and training for our internal customers on a global basis

Position requirements:

You have a master or bachelor degree in communication, marketing, business administration, psychology or similar

* You have sound experience - and preferably a certification - in Change Management and/or Project Management

* You are proficient in English to the quality of a first language
* You are a creative person that likes telling compelling stories and creating engaging visuals
* You have digital dexterity, and are comfortable with explaining and simplifying complex issues
* You are an excellent networker and connector - you are known for bringing the right people together
* You feel at ease to communicate across all levels of the hierarchy and have strong interpersonal skills to enable constructive collaboration
* You are an experienced user of Microsoft related technologies such as Office, Exchange, SharePoint and Skype for Business
* You preferably have experience in the following areas:

◦Familiar with editorial processes and newsletter publication

◦ Concise and target group oriented communication

◦ Training methodologies and training material creation

◦ Visual design: InDesign, Photoshop

◦ Working in an agile environment


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