We are partnered with a market leading company based in Zurich who are looking to hire a Product Quality Manager to start immediately and support their product strategies.
* Support product initiatives for the client
* Coordinate deep-dives for customer feedback, supporting post fixes and improvement
* Track and forecast our customer experience with Net Promoter Score (NPS)
* Manage continuous quality improvement projects
* Covering products including connectivity and entertainment
* Single Point of Contact for quality purposes for stakeholders
* 5+ years' experience in Product Quality
* Experience in TV Entertainment, Internet (Broadband, Connectivity)
* Strong experience in technology, commercial and customer operations
* Fluent English, German speaking a bonus
Please contact me with an updated CV, your earliest availability and daily rate expectations.
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