Consultant Nextcloud Infrastruktur & 2nd Level Support
Firmenname für PREMIUM-Mitglieder sichtbar
Provide specialist support (2nd level) for Incidents that cannot be solved by a first-line support organization
Monitor, detect and resolve unexpected events (via pro and reactive log analysis)
Automatically monitor resource utilization against predefined thresholds
Service monitoring during office hours
Keep inventory up to date (CMDB), lifecycling and cleanups
Configure and verify user and application data backups & restores based on customer requirements
Notify Third Parties, when incidents or problems related to this service require attention of Nextcloud
Software Distribution –Fixes & Patches:
Installing patches for Nextcloud, apps and Linux servers (schedule and perform server maintenance activities)
Installing & configuring additional apps
scripting bulk operations – requires access and knowledge on Linux level
Cluster Management –Single Data Center:
Install, replace and decommission servers in clusters
Keep environment highly available
Configure GSS to leverage local instances
(Optional MySQL support for Nextcloud stack)
Areas of expertise:
More than 3 year experience with Linux OS
More than 3 year experience with Nextcloud in large scale scenarios (> 2000 user)
More than 3 year experience with php, apache and MySQL
More than 3 year experience with storage technologies NAS, SAS, SATA
Cluster and high availability knowhow
Scripting & automation knowhow – bash
Advanced knowledge of modern technologies like LDAP, SAML, object storage, ELK stack
preferred English and German
Support Availability: 5 days x 8 hours (between 7:00am and 7:00pm)
based on ITIL – incident, change and problem management
remote access is possible, access will be provided with admin account on Linux level
WHAT IS OFFERED:
As a freelancer, you benefit from our strong market expertise and stable, longstanding customer relationships.
We offer a variety of national and international projects in some of the most prestigious companies among the top-performing technology sectors throughout Europe.
Together with our customers, we create space for innovation and an environment in which you can work agile, flexible and free from inflexible hierarchies.
It goes without saying that a fair contractual condition and a fast, non-bureaucratic way of working is what matters most to us.
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