Archiviertes Projekt - 2nd Level Laboratory - Manufacturing System Support (m/f/d)

Ihre Aufgaben:
• Ensure that operational work, project related activities and on-call services are performed according to defined KPIs
• Provide application management and support and ensure operational stability and effectiveness of several applications
• Contribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutions
• Collaborate with end users to identify needs and opportunities for improved data management and delivery
• Resolve or escalate problems for resolution when appropriate
• Maintain and develop process and technical knowledge
• Perform and document Pilot installation, work together with local/global CSV Team, Supplier, internal IT partner
• Operating system installation including laboratory instrument control software based on existing documents and processes

Ihre Qualifikationen:
• Profound experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory or manufacturing experience as 2nd level support) 
• Experience with business processes in the manufacturing or laboratory environment 
• Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices e.g. bar code scanner, printer etc. / Technical experience in manufacturing and laboratory systems
• Strong technical skills in different operating systems
• Proven CSV knowledge / ITIL & GxP certification 
• Validation experience with working in a project environment and in Informatics Service Support and Service Delivery
• Good communication skills, fluent in German and English
• Service oriented attitude, being able to communicate with customers, also in emergency situations
• Experience with Windows Server 2008/2012/2016; Windows 7; Windows 10

Ihre Vorteile:
• A very renowned company
• You will work in an international environment

Projektdauer: 12 MM


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