Field Engineer

Firmenname für PREMIUM-Mitglieder sichtbar

März 2021

Dezember 2021

CH-Zuchwil

auf Anfrage

25.01.2021

CR/104469_1611568115

Projektbeschreibung

For our life sciences client, we are currently looking for an experienced Field Engineer who will focus on Infrastructure Maintenance and Development.

This is a 10 months contract, with the possibility of getting an extension to be based in Neuchatel.

Key features of the role:
* Languages: English, ideally also French
* Proven track of record in Infrastructure Maintenance and Development
* Ability to show dynamism in a collaborative environment and to coach younger colleagues

We need a broad exposure to working in a REGULATED MANUFACTURING ENVIRONMENT: an open-minded generalist with the ability to perform a lot of stakeholder management.

- Minimum BA in computer science or professional education
- Around 5 years of experience in a similar role

Main Tasks:
- Overall L2/L3 support for infrastructure systems in a regulated environment (including coordination with 3rd parties vendors)
- Periodical maintenance of systems
- Support documentation
- Incident management (including coordination between various global teams)
- Change management
- Maintenance contract mgmt..

Other tasks:

Performs basic analysis, design, implementation and maintenance activities. Interfaces with users to analyze and resolve medium to highly complex issues according to established service level agreements and standard operating procedures. Assists in conducting feasibility studies; prepares reports; assists in creating solutions to problems. Assists in designing systems that closely adhere to company standards and structures. May participate on project teams, develop user interfaces and provide L1 technical support and guidance. Provides status reports, progress reports and documentation to department management and business partners. Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables. Consistently demonstrates knowledge seeking and sharing behaviours in performing daily work. Applies competency models principles, concepts and practices. Assists in developing effective methods and logic for standard, customized, and/or complex programs.

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