Ensure that operational work, project related activities and on-call services are performed according to defined KPIsProvide application management and support and ensure operational stability and effectiveness of several applicationsContribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutionsCollaborate with end users to identify needs and opportunities for improved data management and deliveryResolve or escalate problems for resolution when appropriateMaintain and develop process and technical knowledgePerform and document Pilot installation, work together with local/global CSV Team, Supplier, internal IT partnersOperating system installation including laboratory instrument control software based on existing documents and processesCreate installation documentation based on existing templates and transfer knowledge to operating Teams onsite and remotely
Experience in the pharmaceutical industry, as well as in a regulated environment with Computer Systems (laboratory or manufacturing experience as 2nd level support) Experience with business processes in the manufacturing or laboratory environment Technical experience in manufacturing and laboratory systems Strong technical skills in different operating systems : Windows Server 2008/2012/2016; Windows 7; Windows 10Proven CSV knowledge / ITIL & GxP certification Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices e.g. barcode scanner, printer etc.Validation experience with working in a project environment and in Informatics Service Support and Service DeliveryGood communication skills, fluent in German and EnglishService oriented attitude, being able to communicate with customers, also in emergency situationsHigh social skills, teamplayer
A very renowned companyYou will work in an international environment
Projektdauer: 7 MM+
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