IT-Projectmanagement | PMO | Productmanagement
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- 1 Referenz
- auf Anfrage
- 44139 Dortmund
- Europa
- de | en
- 31.03.2026
- Contract ready
Kurzvorstellung
Experienced in customer care & billing, maintenance and warehouse logistics.
Auszug Referenzen (1)
"Wir haben M. als sehr professionell, zielgerichtet und sympathisch in der Zusammenarbeit erlebt. 100%ige Empfehlung!"
5/2022 – 6/2023
Tätigkeitsbeschreibung
Technical product owner for fullfillment management in a multi-national project.
Specified, implemented and successfully approved
several warehouse logistic processes in multiple IT
modules with my scrum team
Projektmanagement (IT), Scrum, Product Owner, Requirements Management
Geschäftsdaten
Qualifikationen
Projekt‐ & Berufserfahrung
11/2023 – 10/2025
Tätigkeitsbeschreibung
Beratung, Projektmanagement (Team mit 6 Personen), Product-Ownership für eine dringend benötigte Lösung für den Neuanlage-Prozess (Neuanlage, Anlagenänderung, Demontagen) verschiedener Netzbetreiber.
Erfolgreiche und fristgerechte Implementierung auf einer Power Platform basierten Architektur (Power-Apps, -Cloud Flows, -Pages) mit Azure Functions zur Anbindung verschiedener Backendsysteme, insbesondere SAP MCM (Measurement Concept Management). Stabilisierung des Betriebs, sukzessive Weiterentwicklung und Vorbereitung eines Managed Services.
Product Owner, Projektmanagement (IT), SAP-Berater, Test Management
5/2022 – 6/2023
Tätigkeitsbeschreibung
Technical product owner for fullfillment management in a multi-national project.
Specified, implemented and successfully approved
several warehouse logistic processes in multiple IT
modules with my scrum team
Projektmanagement (IT), Scrum, Product Owner, Requirements Management
7/2018 – 7/2020
Tätigkeitsbeschreibung
Ensured continuous, SLA based application service
delivery for 20+ portals and 20k+ websites (e.g.
Innogy.com, meineInnogy.com, …)
Responsible process development for the
platform: vision and roadmap development,
requirement management, stakeholder
management / advisory board, service delivery and
solution development
Successful product marketing and sales within the
group
Effectively changed the unit from a solution-based
organization towards a product-thinking service
delivery
Realized sustainable cost reductions in service
delivery by outsourcing to an offshore partner
ITIL, Service Management, Projektmanagement (IT), Product Owner, Produktmanagement
9/2016 – 7/2020
Tätigkeitsbeschreibung
Transformed the internal and external
communication with employees, customers,
stakeholder, etc. into individualized and integrated
channels, on a WCMS Sitecore based platform
Consult, advise and develop project managers.
Topics among others: agile organization, overall
architecture, supplier management, cloud services
localization, GDPR
ITIL, IT Service Management (ITSM), Projektmanagement (IT), Scrum, IT-Outsourcing-Konzepte, Programm-Management
6/2012 – 9/2013
Tätigkeitsbeschreibung
Effective turnaround management of the
unbundling project for all customer care and billing
processes for ELMÜ/EMASZ against resistance of
the customer
Migrated the system landscape into a standardized
SAP IS/U system
Successfully launched systems in 2013
Projektmanagement (IT)
Zertifikate
IREB
Scrum.org
Ausbildung
Uni / GHS Essen
Essen
Über mich
IT. Between the chairs I feel most comfortable:
Between hardcore coder and business representative.
Between waterfall fetishist and agile dogmatist.
Between risk-afine doers and quality-conscious
admonishers.
Changing a ‘This has always been like this’ of business
& colleagues, towards a ‘Wow!’ of the customer.
Weitere Kenntnisse
Requirements engineering / Anforderungsmanagement: CPRE
Projectmanagement / Projektmanagement
Programmanagement / Programmmanagement
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
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