Senior/Lead Product Designer (Freelance) | B2B SaaS & Enterprise UX | Complex Systems | Design Systems | Hamburg (Hybrid/Remote)
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- 22307 Hamburg
- Weltweit
- de | en
- 18.02.2026
Kurzvorstellung
Geschäftsdaten
Qualifikationen
Projekt‐ & Berufserfahrung
4/2025 – 6/2025
Tätigkeitsbeschreibung
- Led product discovery for a global B2B service platform consolidating multiple legacy tools into a single entry point for service technicians
- Owned research planning and execution (global interviews), synthesis, and translating insights into decision-ready user needs and requirements
- Defined early concept direction (information architecture, navigation approach, wireframes, initial UI direction) with accessibility and offline considerations
- Partnered with cross-functional stakeholders to align scope, risks, and MVP direction
Saas, Interaction Design, Prototyping, Requirement Analyse, User Experience (UX), User Interface (UI), User Research, UX / UI Designer
9/2023 – 3/2025
Tätigkeitsbeschreibung
- Senior Product Designer on a global enterprise B2B SaaS / IoT Fleet Management System with complex data, workflows, and role/permission models
- End-to-end UX across multiple modules: interaction design, prototyping, and validation through user research and usability testing
- Ensured consistency and scalability through patterns and design system alignment across teams and modules
- Worked closely with Product Owners and engineering (frontend + backend) to balance feasibility, clarity, and implementation quality
Portfolio deep link
frauwaesch.de/portfolio_page/jungheinrich/
Interaction Design, Saas, Usability Testing, User Experience (UX), User Interface (UI), User Research, UX / UI Designer
1/2021 – 6/2022
Tätigkeitsbeschreibung
- Senior Product Designer supporting ongoing UX/UI evolution of the Fleet Management System with a focus on platform consistency and scalable patterns
- Defined and documented reusable interaction patterns to improve cross-module consistency and reduce rework across teams
- Collaborated with Product Owners and engineering (frontend + backend) to turn domain requirements into clear workflows and UI solutions
- Contributed to design system foundations and guidelines to support long-term product growth
Portfolio deep link
frauwaesch.de/portfolio_page/jungheinrich/
Interaction Design, Prototyping, Requirement Analyse, User Experience (UX), User Interface (UI), UX / UI Designer
10/2020 – 6/2023
Tätigkeitsbeschreibung
- Lead Product Designer on a long-term engagement to build and grow a regulated B2B SaaS platform digitizing Swiss medical practice pharmacies
- Owned UX/UI end-to-end across modules: discovery, information architecture, interaction design, prototyping, and visual direction
- Designed and iterated complex workflows (medication & inventory management, ordering, dispensing/prescriptions) including semi-automated routines to reduce manual effort
- Built a scalable, consistent product foundation to keep usability high as the product expanded over multiple years
- Partnered closely with the Product Owner and engineering (frontend + backend) to ship new modules and continuously improve the platform
Portfolio
frauwaesch.de/portfolio_page/zur-rose-clustertec/
Saas, Interaction Design, Prototyping, Requirement Analyse, User Experience (UX), User Interface (UI), UX / UI Designer
8/2020 – 2/2021
Tätigkeitsbeschreibung
Developed an expressive illustration style and UI/UX blog design exploration for Deutsche Bank’s “What next” format. Worked on visual direction, layout/system elements and social media explorations to create a coherent editorial look & feel.
Portfolio deep link
frauwaesch.de/portfolio_page/deutsche-bank/
User Experience (UX), User Interface (UI), UX / UI Designer
6/2017 – 12/2019
Tätigkeitsbeschreibung
- Lead Product Designer for Zur Rose Switzerland in a regulated healthcare (B2C) context, building a new RX customer account portal from scratch and shaping UX/UI across key digital touchpoints
- Owned end-to-end UX/UI (IA, user flows, interaction design, prototyping, UI patterns, high-fidelity design)
- Designed complex account journeys (multi-person accounts, renewals, medication plans, communication) with a focus on clarity and trust
- Established reusable patterns and consistent UI foundations to support scalable feature growth
- Worked closely with the Product Owner and stakeholders under tight timelines and changing requirements, driving simpler and faster UX decisions
Portfolio
frauwaesch.de/portfolio_page/zur_rose/
Interaction Design, User Experience Designer, Requirement Analyse, User Experience (UX), User Interface (UI), UX / UI Designer
Zertifikate
Nielsen Norman Group
Scrum Alliance
Ausbildung
Hochschule Wismar
Wismar
Über mich
I work end-to-end from product discovery & UX strategy to delivery, grounded in user research & usability testing. My strengths are information architecture & interaction design for complex workflows (incl. roles/permissions), and scaling consistency through design systems & governance (design ops). I help teams make decisions, align stakeholders, and ship with engineering.
Typical challenges I enjoy: complex workflows, offline/edge-case requirements, consistency across modules and teams, and design system governance in cross-functional setups.
Hamburg-based (hybrid 1–2 days/week on-site), remote possible.
Open to longer engagements.
Permanent roles are conceivable after a successful freelance collaboration. Contact: -Hyperlink entfernt-
Weitere Kenntnisse
- Industries: Industrial & Intralogistics · Healthcare/Life Sciences · Automotive/Mobility
- Products: B2B Enterprise Tools · SaaS Platforms · Data-driven Applications · Design Systems
Core Skills:
- End-to-end product design (UX & UI) for enterprise products
- UX strategy & product discovery (problem framing, prioritization, decision-ready proposals)
- User research & testing (qualitative/quantitative) + prototype-driven validation
- Information architecture & interaction design for complex systems
- Design systems, governance & design operations (scaling across teams)
- Stakeholder management & workshop facilitation in cross-functional environments
- Accessibility (WCAG) & sustainable UX quality
Methoden:
- Design Thinking · Lean UX · Product Discovery · User Research (qual/quant) · Usability Testing · Workshop Facilitation
Tools:
- Figma/FigJam · Jira/Confluence · Miro · MS Teams · Keynote/PowerPoint · Adobe Suite · ChatGPT · Midjourney
Clients:
Jungheinrich AG, Jungheinrich Digital Solutions (JDS), Metro, Zur Rose (Schweiz), Clustertec (Schweiz), Mercedes Benz, Mini, Panasonic, DAT, Sixt, bemorrow, Baumschlager Eberle Architekten, Finanzcheck, Dräger, Sparkasse, DZ Bank, Deutsche Bank
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Europäische Union
- Schweiz
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