Helping manufacturers stabilize critical projects | Quality, Industrialization, Supplier Escalation & Production Readiness

2/2024 – 8/2024

assuring product quality (Heat Exchangers) and Overall Equipment Effectiveness of final BMW assembly lines,
managing external quality walls,
leading the team to solve problems and perform root cause analysis,
performing and supporting internal and customer R@Rs

Fehleranalyse, Lieferantenmanagement (allg.), Prozessoptimierung, Qualitätsberater, Qualitätsmanagement (allg.), Quality Assurance Engineer

3/2023 – 1/2024

Leading a team of quality engineers focused on vehicle interior, noise, and water tightness for Peugeot 208 and Citroën C3.
Overseeing quality aspects of seats, instrument panels, door panels, center consoles, headliners, sun visors, door and trunk latches, wipers, and sealings.
Analyzing and managing non-conformities from vehicle audits and assembly line inspections on a daily basis.
Leading quality meetings to review and address quality concerns.
Handling customer warranty claims, including root cause analysis and corrective actions.
Managing supplier complaints and leading problem-solving initiatives.
Conducting escalation meetings with suppliers to resolve critical issues.
Overseeing product and process evolution in serial production.
Coordinating with other Stellantis plants to share lessons learned.
Evaluating supplier derogations and assessing supplier PPAP submissions.

APQP (Advanced Product Quality Planning), Fehleranalyse, Leiter Qualitätsmanagement, Lieferantenentwicklung, Lieferantenmanagement (allg.)

4/2022 – 2/2023

leading team of quality engineers, quality inspectors (incoming inspection and production) and quality wall, training of people regarding quality topics, development, implementation and management of plant quality KPI, analysing and manag- ing the non-conformity costs and scrap, leading the quality meetings, maintaining proper and active communication with customers, managing the customer and supplier complaints, analysing, understanding and implementing the customer specific requirements, leading the team to solve problems and perform root cause analysis, managing the sorting activities, reporting and presentations on management level

Fehleranalyse, APQP (Advanced Product Quality Planning), Kostenoptimierung, Leiter Qualitätsmanagement, Lieferantenmanagement (allg.), Organisationsentwicklung, Personalentwicklung, Qualitätsmanager

11/2018 – 3/2022

preparing project documentation, presenting at customer cubing, ensuring customer satisfaction, communication with customer, preparing PPAP documentation, preparing control plans, organising material testing, Q-alerts, failure catalogues and check instructions, analysing failures at the customer plant, analysing customer claims, leading the team to solve problems and perform root cause analysis, preparing 8D reports, preparing and tracking of action plans, development of internal processes, managing of Quality Walls internal and at the customer, managing sorting activities, preparing boundary samples, participation in customer and supplier audits
Other responsibilities: deputy of quality manager participating in daily management meetings, reporting to top management

Fehleranalyse, Fehlermöglichkeits- und -einflussanalyse (FMEA), APQP (Advanced Product Quality Planning), Lieferantenmanagement (allg.), Prozessoptimierung, Qualitätsingenieur, Qualitätsmanagement (allg.), Quality Assurance Engineer

7/2016 – 10/2018

ensuring customer satisfaction, communication with customer, preparing PPAP documentation, preparing control plans, Q-alerts, failure catalogues and check instructions, analysing failures at the customer plant, analysing customer claims, leading the team to solve problems, preparing 8D reports, pre- paring and tracking of action plans, development of internal processes, managing of Quality Walls internal and at the customer, preparing boundary samples, participation in customer and supplier audits, resident tasks at customer site, managing rework activities at customer

APQP (Advanced Product Quality Planning), Qualitätsmanagement (allg.), Qualitätsingenieur, Quality Assurance Engineer

7/2015 – 6/2016

maintenance and improvement of the quality management system according to ISO 9001, internal documentation management, design, management and optimization of processes and process map, participation in customer and supplier audits, preparation and execution of internal audits, coordination of corrective actions, reporting

Quality Assurance Engineer, Audits, Qualitätsmanagement (allg.), Qualitätsingenieur

8/2011 – 6/2015

professionally advising the operative companies and their employees on matters regarding quality in accordance with ISO 9001 and ISO 14001, preparation and execution of internal audits, document management, design, management and optimization of processes, risk assessments, derivation of measures, monitoring and reporting

Qualitätsmanagement (allg.), Organisationsentwicklung, Prozessoptimierung, Qualitätsingenieur, Risikoanalyse, Risikospezialist