Strategy Lead | Organizational Transformation, Global Service Delivery & Organizational Development

9/2020 – 8/2023

Directly reported to the Sr. Director IT and led 5–10 employees, owning delivery execution and performance management for transformation initiatives.
Led multiple IT transformation projects, including outsourcing IT support to external partners, consolidating support from multiple (US) locations into a unified model, and onboarding acquired companies into the standard support framework.
Owned Post-Merger Integration (PMI) execution globally with focus on IT delivery, managing time-bound local assignments in the US
Global IT hardware strategy owner: defined device standards across laptops/desktops/mobile devices and achieved −12% reduction in total global IT asset spend through procurement, vendor & rollout optimization.
Delivered digital “Ways of Working” initiatives with cross-functional departments (e.g., HR, Marketing) to accelerate digitization and adoption.
Managed vendor and asset operations across EMEA and North America, including IT-related assets and meeting room renovations (incl. EC rooms), while reducing maintenance costs

IT-Berater, Cyber Security, IT Service Management (ITSM), Projektmanagement (IT), Digitalisierung, IT-Outsourcing-Konzepte, IT-Strategieberatung, Training - Coaching-Kompetenzen, Transformation Management, Outsourcing, Projektmanagement

11/2018 – 10/2019

working for Institut for General Medicin
being part of financially supported research project by German government
Responsible for data analytics and statistics

Forschung

4/2017 – 8/2020

Supported global rollout of hybrid working tools to ~75,000 employees at a German Pharma company (75% of global workforce, ~99,500 employees, 2021), lifting hybrid/remote work adoption from <5% to 100% among eligible employees
Digitized and consolidated Procurement, Finance, and Supply Chain processes onto a new enterprise platform, reducing average process completion time by ~20%
Restructured IT organizations across multiple DACH-based holding companies (each with several 10,000s of employees), transitioning from functional to product-oriented operating models, achieving up to 30% reduction in personnel costs and measurable productivity gains through resource optimization
Supported project teams across multiple client engagements with market research, competitive analysis, and data synthesis to inform strategic recommendations
Co-developed client-ready presentations and analyses in close collaboration with consultants and project leads
Prepared and structured background materials (data packs, benchmarks, briefing documents) to support case teams ahead of client meetings
Co-facilitated and organized internal and client workshops, including logistics, material preparation, and follow-up documentation

Consultant, IT-Berater, Projektmanagement (IT), Digitale Transformation, IT-Strategieberatung, Transformation Management, Business Consultant, Change Management, Mitarbeiter IT-Helpdesk

11/2016 – 1/2017

Pflegte Patienten in verschiedenen Stationen wie Tagesklinik, Psychiatrie oder Notaufnahme. Teil eines finanziell geförderten Forschungsprojekts durch das deutsche Bundesministerium.

Forschung

4/2014 – 10/2016

providing support for customers with technical challenges
performing trainings (1:1 and 1:few) for all Apple software and hardware products
working in two different stores and being part of team for new openings (e.g. Den Haag / Cologne)

Einzelhandel, Mitarbeiter IT-Helpdesk