Senior Business Analyst

11/2025 – offen

• Planning, steering, and executing comprehensive test strategies for S/4HANA Public Cloud transformations in the US financial and insurance market, including definition of business roles with Can Dos/Cannot Dos/SoDs and preparation of automated and manual test cases in Azure DevOps
• Managing test cases, test plans, test runs, and defect tracking in Azure DevOps while ensuring full traceability from regulatory requirements to implemented test evidence for a leading Austrian insurance group
• Evaluating and documenting test results in alignment with development teams and business departments, presenting remediation proposals and quality metrics to C-level stakeholders and governance bodies
• Building and continuously developing test strategies and test processes for international S/4HANA transformation programs, including fit-gap analyses and quality gates for financial services clients
• Communicating and aligning with project stakeholders across the US, Europe, and Australia, coordinating test activities for finance and insurance clients in a predominantly remote environment
• Leading an international team from zero to a high-performing SAP core competency unit within 6 months, including test management coordination, resource planning, and budget control for budgets exceeding 1 million EUR
• Conducting AI transformation training for clients, including prompt engineering and test scenario generation for AI agents in finance and accounting processes
• Creating process diagrams, test documentation, and audit-compliant artifacts for production and Go-Live readiness in regulated financial environments
• Moderating weekly steering committee meetings with C-level stakeholders, daily stand-ups with agile test teams, and monthly cross-country syncs to align on test roadmap priorities and risk mitigation

Agile Methodologie, Confluence, Finanzielle Planung, Microsoft Azure

7/2022 – 10/2025

• Managing comprehensive migration testing across health insurance, life insurance, and Financial Services Client Data domains for European insurers, including test case creation in HP ALM and Jira Xray, manual and automated regression testing, and defect management in international SAP-ICM transformations
• Coordinating test and defect management in international transformation projects covering over 10 million insurance policies, ensuring audit-compliant documentation and successful Go-Lives for a major German insurer
• Developing and implementing waterfall-to-agile test strategies for SAP-ICM migrations, including test automation approaches, risk-adjusted testing for life and non-life insurance products, and coordination of agile teams
• Orchestrating end-to-end SAP-ICM transformations for EU insurers by managing 30+ member cross-functional teams, redesigning operating models, and ensuring €13M in annual efficiency gains while adhering to IFRS and data privacy regulations
• Coordinating Agile teams (developers, UI/UX designers, DORA regulatory experts, project managers, client specialists) to design and launch a cloud-based platform for unit-linked pensions, bridging communication between actuarial, sales, and development teams
• Leading the preparation and validation of IFRS 17-compliant test documentation during SAP-ICM and FS CD migrations, developing compliance roadmaps, and reducing audit findings by 50% through strict adherence to International Financial Reporting Standards
• Applying Machine Learning and GenAI technologies to close customer identification and verification gaps (reducing error rates by 30% and sales effort by 63%) for major insurers in the DACH region, achieving €17M in cost savings
• Coordinating the implementation of Guidewire as a new digital tool for insurance clients, integrating regulatory requirements (IFRS 17, Solvency II) into core insurance platforms and ensuring test coverage for regulatory compliance
• Coordinating the development of AI-powered chatbots and digital claims reporting tools that reduced claims processing times by 30%, including test automation and performance validation
• Initiating and leading market research and product development fusing Extended Reality/Virtual Environments with GenAI, including test scenario design for innovative insurance products

Agile Methodologie, Change Management, Confluence, Jira, SAP FS-CD

7/2019 – 6/2022

• Designing and executing regional sales initiatives with bank managers and R+V field leaders to hit targets, including planning local customer events, launching targeted campaigns, and tracking performance across 6 VR Bank branches
• Taking full responsibility for actively selling personal and composite insurance products to the assigned customer segment while using all available digital tools and meeting monthly sales targets
• Coordinating regional sales measures to achieve business plan targets by planning local customer events, launching targeted campaigns, and tracking performance in close alignment with 6 bank branch managers and the R+V field sales manager
• Expanding existing customer relationships by proactively reviewing insurance portfolios on a quarterly basis, identifying coverage gaps, expiring policies, life events, and cross-selling opportunities, and contacting customers with tailored additional coverage offers
• Conducting digital-first advisory sessions using all available instruments including needs analysis software, CRM systems, digital signature capture, and video consultation platforms
• Advising bank employees, VR Bank members, and retail customers on personal insurance and composite insurance while tailoring recommendations to individual life situations and using data analytics and forecasting for digital coins

CRM-Berater, Workflows