Senior UX Designer & Business Analyst | Product Strategy | User-Centered Design | KPI-driven UX

3/2025 – 3/2026

UX Design for a complex audio configuration system (Elgato / Corsair)

I worked as a UX Designer on a complex audio system used by creators, streamers, and podcasters to configure microphones, audio sources, and advanced mixing setups in real time.

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### Context

The software sits at the intersection of hardware configuration and real-time audio processing. Users need to manage multiple audio inputs, routing logic, and effects — often under live production conditions.

As the system evolved, complexity increased significantly, making it difficult for users to understand system states and configuration logic.

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### Challenge

The core challenge was not visual design, but system complexity:

* multiple interdependent audio sources
* non-linear routing and mixing logic
* real-time system feedback
* high cognitive load for non-technical users

Small misunderstandings in system states could lead to broken audio setups during live use.

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### My role

I worked as UX Designer focusing on:

* restructuring core user flows for audio setup and configuration
* simplifying complex system logic into understandable interaction patterns
* improving clarity of system states and feedback
* supporting the redesign of key workflows for audio routing and mixing
* validated workflows through usability testing

The focus was on making a highly technical system usable in real-world, time-sensitive scenarios.

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### Outcome / Impact

* reduced cognitive complexity in core configuration flows
* improved clarity of system behavior and states
* made advanced features more accessible to non-expert users
* supported a more scalable UX structure for future feature expansion

Apple Mac Systems, Figma, Internet of Things (IoT), Prototyping, Usability Testing, User Experience Designer, User Experience (UX), UX / UI Designer

8/2023 – 10/2024

UX Design for a complex IoT energy management ecosystem (SENEC / EnBW)

I worked as a UX Designer on an app used by homeowners to monitor energy flows between battery storage systems, wallboxes and heat pumps.
In parallel, I supported the design of internal operational tools used to coordinate large-scale hardware replacements and manage complex partner workflows.

# Context #
The product is part of a broader IoT energy ecosystem where physical devices (energy storage systems, charging infrastructure, and heating systems) are connected to a digital platform. In addition to monitoring and controlling energy flows, the system also includes dynamic electricity tariffs and intelligent energy usage, allowing users to adapt consumption based on real-time pricing.
At the same time, internal teams manage complex operational processes involving installations, replacements, and coordination with external partners.

# Challenge #
The main challenge was system complexity across two layers:
1. Customer-facing app:
* multiple real-time energy flows (production, consumption, storage)
* dynamic system states depending on electricity pricing models (dynamic tariffs)
* complex configuration options for connected hardware
2. Internal software tools:
* coordination of large-scale hardware replacements
* multi-stakeholder workflows (customers, partners, internal teams)

# My role #
I was responsible for UX design across both customer-facing and internal systems, focusing on:
* structuring complex information flows
* translating real-time energy data into understandable user interactions
* improving device control (battery, wallbox, heat pump)
* supporting design of workflows for large-scale hardware replacements
* validated workflows through usability testing

# Impact #
* improved clarity of system states for end users
* increased usability of critical system control features
* improved efficiency in internal operational coordination workflows

Android Entwicklung, Figma, Internet of Things (IoT), iOS Entwicklung, Mobile Application Development, Prototyping, Usability Testing, User Experience Designer, User Experience (UX), UX / UI Designer

10/2022 – 7/2023

UX for a complex logistics and field operations system (Lidl / Schwarz Group)

I worked as a UX Designer on a logistics and field operations application used by truck drivers to manage daily transport operations, including vehicle checks, task execution, and route-related workflows.

# Context #
The product is a field operations system used on tablets inside trucks to support daily logistics workflows.

Drivers use the system to:
* log into their assigned vehicle
* perform mandatory safety and vehicle checks
* access and manage daily transport tasks
* track task completion during operations
The system operates in a high-responsibility, real-world environment where usability directly impacts operational efficiency and safety compliance.

# Challenge #
The main challenge was designing for operational complexity under time constraints:
* workflows used in real-time, on-the-go environments
* strict safety and compliance requirements
* need for fast, error-free task execution
* varying levels of technical familiarity among users
Small usability issues could directly affect daily logistics operations and task completion accuracy.

# My role #
I was responsible for UX design of the driver-facing application, focusing on:
* structuring daily operational workflows for clarity and speed
* designing simple, linear task flows for safety checks and execution
* improving information clarity in time-sensitive environments
* reducing cognitive load in high-pressure operational contexts
* aligning UX flows with real-world logistics processes
The focus was on making complex operational requirements easy to execute in practice.

# Impact #
* improved usability of daily logistics workflows
* reduced complexity in task execution processes
* increased clarity in safety and compliance check flows
* supported more efficient execution of field operations

Figma, Prototyping, User Experience (UX), UX / UI Designer